Today was an especially busy day. Lately I’ve been getting frustrated with the customers and even my fellow baristas. Even I’ve noticed myself getting snappy. However, my baristas, especially shifts, keep nitpicking everything I do when I’ve been with the store for 7 months and work my ass off. It’s never good enough and I’m always doing something wrong. I care for the baristas and try to do my best. I just feel too much pressure.

Anyways, today was awful. The absolute worst. I was sent on drive-thru, which I’m the worst at (I excel at bar and the previous manager was very proud of me). I was frustrated with interacting with customers. Apparently, the cups had holes in it and as my coworker handed the cup to me, it started spilling out the bottom and onto my shoe. Instead of moving it, he just laughed and talked about the hole in the cup while I yelled at him to take it to the sink. I got scolded for yelling at him by the shift which is my fault but why just stand there and let it spill on me?? And laugh?

Then, it was the little things. I would get a snappy remark or refusal to help. I finally just burst into tears and had to try and calm myself down. I couldn’t keep my composure and I was solo driving. I begged my shift to at least switch me, but they refused, saying I couldn’t. I had to take orders and cash people out while bawling my eyes out . . . All the weird looks and uncomfortableness felt absolutely degrading. I didn’t get my break in the 5 hours I was supposed to work and I had an hour left. I was exhausted and ashamed. My coworkers didn’t even acknowledge the fact I was struggling.

Finally, a barista clocked in and I was allowed to go on my break. After I spent the 10 minutes crying in the restroom, they put me on cold bar, which I was grateful for. However, around 15 minutes later as I was grabbing the sweet cream cube to fill the pitcher, it slipped and spilled everywhere. I can’t express how upset I was so I just went to the back. I’ve never been this clumsy in my experience working at Starbucks.

I love working with my coworkers but I can’t bear it anymore. I have an interview for another job on Tuesday. Wish me luck