Don't let customers touch any of them. Everything was taken off of the condiment bars for a reason, customers can ask us to put them on, but the days of customers doing it themselves are over. Move them further away if necessary. I am always very pleasant, but the second a customer decides it's okay to cross over into what is clearly our area, that pleasantness drops. It's insane what people think is okay.

Last week I had a guy and his gf twisting their arms to reach under the plexiglass on the hand-off plane to get sugars. When I saw it (I was right there on bar) I said "Oh, no, I'll get it for you" and then did. They then tried to do it AGAIN as soon as I took a step away so I pulled the sugar boxes back and totally out of their reach while staring at them.

The gf looked at ME like I was the rude one. Bitch what do you think a plexi barrier is for, exactly????

I agree with you, but I still blame corporate for that more than the customers. They shouldn’t be setting up our stores in a way that food safety is so dependent on each and every customer having common sense and a sense of responsibility. It’s like leaving your valuables in your car with the windows down. Sure, people should be good and not steal, but that doesn’t mean I’m gonna trust the entire population to be honest and not swipe my stuff. About twelve years ago stores used to have glass walls around the bar to protect the beverage components from customers’ prying hands and from when they cough and sneeze in their direction. But then they decided that “customer connection” was more important than food safety, queue allowing customers to reach over and touch whatever they want with their unwashed germy hands.

I hope everything they touch got dumped. 1) Food safety 2) throwing things they touched in the trash while customers watch helps them learn

We were down to our last 20 stoppers yesterday and someone decided to reach over my bar and grab one, threw the whole plexi away right in front of him and the load of customers I had during peak. Don’t touch my shit lol

we have our sugars on a slant so if someone on the other side of the bar wants the white sugar they have to REACH over literally everything: all the other sugars, the syrups, and even the espresso machine. the amount of people who have reached over to grab some sugar is astounding. like how hard is it to just ask. i’ve come so close to just slapping their hand outta the way but i don’t get paid enough to deal with them, i just work there 🥱

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