Had someone ask for water with peach juice and then got mad when I told them I’d have to charge them for a custom iced tea. Like I’m not giving you free things, dude. You want a water, sure. You want anything in that water besides ice, you’re gonna get charged for a custom iced tea.
Riajbracy68 points1y ago
Lol, I saw the tik tok that prompted this. It was from a Kroger Starbucks store worker promoting it.
Sarahthelizard61 points1y ago
I wish them a very "got fired"
VenusInFirs40 points1y ago
It’s always the licensed ones that makes those types of videos at work. I can’t even get 30 seconds of free time to even think, let alone make a tiktok.
kimememememe10 points1y ago
Bro I’m at a licensed store and I thought all these Tik toks were coming from corporate stores because ain’t no way we’re ever free enough to do anything besides rebrew coffee and wipe down the counters
Epona_0244 points1y ago
technically what you’re supposed to do, but i just don’t have it in me to deal with customers like that anymore lmao. also peach to the bottom line and topped off with water is actually delicious
persona-226 points1y ago
It came out forever ago that all these water modifications are now custom teas. Starbucks wants their money from it.
ArwenScamander9 points1y ago
I don't know how you'd do it with the new system but with the old one you could just hit "add" and then the thing you wanted like peach juice and it would only charge for the peach juice. So like $.50 or so... I went from corporate to licensed and we don't use the sbux system at my store since the company we're under uses a different system for clocking in and out as well as the ordering system.
Epona_027 points1y ago
that’s how it is for me, in “custom” under “more” there’s a peach infusion button that automatically adds it place like $.60
ArwenScamander4 points1y ago
Oh cool!
Ordinary-Theory-82893 points1y ago
It’s like that for any toppings or inclusions if you add it to a cup of water but you’re not supposed to ring it in that way. That’s why the custom iced tea button is there
greenduffel15 points1y ago
Genuine question. Could this be a cold juice? Or is cold juice always exclusively apple juice?
tsunaanii7 points1y ago
Cold juice is just the juice, while custom tea is the base+water! So i guess hypothetically you could make a cold juice of the peach juice (no water at all), but this specific one is just a custom tea!
Sdee123414 points1y ago
The instructions in training are to charge for a custom tea latte any time something other than ice is added to a water. I was told its not just money but labor. Idk if i believe the labor bit. For me if you are nice and polite and understanding, you get it as a water. If you are a jerk well... dont F with the people that make your food... had a man who used to get refills of his tea lem all day in dt for free. Guess who doesnt get free refills after threatening violence on a barista for just being new and unaware he was a regular?? Dont be a jerk.
diphenhydranautical5 points1y ago
this happened to me yesterday! a lady wanted hot water with half lemonade and four packets of honey. i was trying to figure out how to ring it in and my shift said to do a steamed lemonade add water with 4 honeys and she got an attitude saying that the other store didn’t charge her since it’s water. like it’s not *just* water ???
tekkil4 points1y ago
Ok but peach water is sooo good I've been doing it for a while when I wanted a little flavor for when I was hot behind the counter
Necessary_Low9393 points1y ago
Yes they was like why it ain’t 87 cents
Myself_112 points1y ago
I’ve never had peach tea from there. Is it good?
Chrissharper1 points1y ago
They said no to me today! I told them to take it back they wanted full price
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