Honestly some stores are like that. Don’t take it personally, it’s not you, it’s that they are working a stressful job under stressful conditions, not being paid enough for it, so then every tiny inconvenience on top just aggravates their stress levels. That doesn’t make it okay to take out on anyone but I’ve been it happen. As long as you’re making sure they know you have good intentions and are willing to jump in to help anyone, you can’t do much more.

One thing you can do is flattery as in, oh wow that drink you just made looks so good! When you have a second, could you show me your way of doing late art/whatever it is? Even if you know how, people like to show off their skills. Also, I try watch people on their stations - if anyone is super busy and I’m not, I offer to go grab milk for them/ice/cups or lids/make up mocha/frap roast/clean up a mess someone else made etc (we don’t have the cs position at my store). If people see you’re really trying to help, it helps them forgive errors you make.

Felt this one! Back when I was more relatively new, it took a good bit to feel apart of them team. What helped ease the anxiety was the knowledge that we’re all stressing on meeting drive times and that can create an atmosphere where it’s difficult to get to know eachother.

I would still keep on asking questions when you need to, nothing wrong with that no matter what another barista does. If you want to speed up your learning process flashcards with basic pumps and shot/recipe procedures are your friends.

As you continue you’ll relax into your position, don’t be afraid to ask your shift to toss you on bar!

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