Don't put them on top of the espresso machines. The heat is allowing them to expand and leak the Caramel.

I’ve noticed at my store that some baristas aren’t screwing the lids on tight enough. Sometimes this causes them to leak everywhere and make a mess.

The rubber nozzle needs replaced.....they have some on our order but havent sent them in ages (not sure what they are called exactly).... I usually just order new bottles because the parts dont get sent.

Are you squeezing the water out of it when you’re washing it? If you are, the tiny “X” that the caramel comes out of is getting ripped. We now pop the grey silicone bit out when we go to wash them and treat them more delicately.

In the past I have put the Uber eats hot drink stickers over the holes and that seemed to do the trick

Are you filling them to the top? I’ve been told don’t fill them to the top and the tighten the lid as much. Hope that helps!

don’t put them in the hobart is what i was told

Are you washing them in the machine?

If you’re doing it, Stop putting them through the Hobart

They always stop when I tighten them… and yeah don’t put them on the espresso machines. Bad for the caramel and the machines.

Stop putting them in the Hobart

Don’t put them in the Hobart 3 sink them

Not a Barista anymore but other food service jobs taught me to place plastic wrap and then shut it.

Are you putting the caramel bags in hot water before putting them in the containers? Thus also will make them leak because ot makes the caramel too thin. Either that or they aren't being cleaned right and there is residue keeping the rubber bit from closing right. Or they aren't being tightened enough. Or the rubber is broke on them. We deal with this a lot at my store.

This usually starts to happen when people wash them in the dishwasher. HAND WASH THESE ONLY!

Don't wash them in the Hobart either. Causes them to warp.

My store has the old school ones. I personally like them better.

i have also found that somehow the little rubber bit at the top can pop off while using it and caramel will go EVERYWHERE including on your hands and down your shirt

We are a very tiny space so we only hand wash. We keep the bottles on the counter in the container I. The pic and it's put in the cupboard at night. I will try the 1/2 bottle and replace the rubber on the top and bottom. Thanks for the tips.

The top doesn’t look sealed properly. You want to create a vacuum seal by making sure all ends are as tight as possible

Are the lids on tightly? Are all small pieces clean and free of any residue, including the rubber bits and underneath?

Any heat causes the seals and bottle to expand and loose their elasticity. In conclusion don't run them through the hobart or place then on top of the espresso machines. If it is coming out of the star tip replace them and follow these rules. They should last longer.

I've not seen this happen 🤔 make sure they're in an area that won't let them get overheated, and I guess double check all the pieces to see if there's something broken.

There are tiny holes on the bottom of the bottle near the silver stand. You can see it in this picture on the one on the left. When these are clean and empty check the bottles for wear and tear and you’ll see the small holes. It’s incredibly frustrating and especially because all distributors/manufacturers are out of caramel bottles rn. I’ve asked lsr for support and all they told me was to keep trying to order new ones until they come in.

We can't get our night crew to stop putting them in the Hobart. That will kill them. Doesn't matter how many time we replace them. They just won't listen. 🤬🤦

i literally left one near my bar where i always leave it and it leaked all over the counter!! idk why this happens but like someone else said i think it’s the heat and i’m really certain some other partners leave it on top of the machine