I became a therapist in drive when a lady came through and sat in the drive for 25 minutes bawling her eyes out. She left and forgot she ordered something (edit: I was with starbies for about 3 months when this happened)

We have people come through drive thru with dogs and cats all the time, but once a woman brought her pot bellied pig and it was the cutest.

I also had a man tell me that after leaving our drive thru he was heading home to “murder some roosters”.
I didn’t know what to say so I thanked him for his service as I enjoy eating chicken… he said he had no choice cause if he didn’t do it, his neighbors would. He then asked me what a good drink would be for his assistant chicken murderer, who was his like 11 year old daughter… they settled on a Carmel ribbon… and I thought, this is my life… 😱😣🤣

Sometimes when we are bored in drive thru we answer the box “welcome to chili’s” or something that’s not Starbucks, once I even said “welcome to STARWARS” the person didn’t even notice. And once my friend said “welcome to chili’s” and there was an audible *beat* and then the guy goes “did you just say chili’s” and she goes “did I?” And he was so uncertain, he just started ordering. Another time I said “welcome to chili’s” and then me and the guy ordering had a super long in-depth conversation about chili’s and wondering where there was still a chili’s and then he really wanted a burrito and I talked him into a southwest veggie (remember those) wrap.

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we have a regular who comes in a few times a day and always talks to ME about personal things that she just made up herself.
“did you ever get your dads number”
“uh no my dad died last february”
“do you still sing that adele song”
“i don’t sing”
“your friend did my hair in (city name)”
“sorry i don’t have any friends who do hair in that city”

i think she’s just confusing me for someone else because everytime we talk she laughs and acts like i’m just messing with her and it’s SO awkward

Okay this isn’t *completely* a Starbucks story but I guess it could count if you were writing something…

I work at a licensed starbucks in a retail chain and we had to close the starbucks at the beginning of the pandemic. So, in order to still get hours, they had us work in as fulfillment (basically finding items in the store that people order online for pickup).

I was like 2 weeks into it and was looking for the correct size of shoes that the customer ordered, when out of nowhere I hear this extremely loud music, and I could hear it approaching. I look up, and as soon as I do, I see this man, completely head-to-toe naked, carrying a big bluetooth speaker over his shoulder. I froze. He just looks at me and keeps walking. He walks over to the clothing section and starts taking a piss on the floor. I hear my manager scream “WTF ARE YOU DOING, DUDE?” and the guy starts running for the door.

Needless to say I’ll never forget that day and it still feels like some bizarre dream. But no, it actually happened.

My coworker would make for an interesting character. I work at a licensed Starbucks too, so she fits right in that setting. She’s the team leader and only so because she was the only one who wanted the job. She’ll take any opportunity to snitch on other employees to the point that management doesn’t even care what she has to say anymore. She cheaps out on truck orders to “save the company money” (it’s a grocery store chain worth over a billion dollars) and then will blame us if we run out of something. She’ll also take any excuse she can to disappear into the back and will always be gone for at least 20 minutes at a time. One time she was trying to not put Splenda out with all the other sugars because “people steal them” when we had really just been out of it for a while because of supply chain issues. We have a guy from another department of the store who likes a custom refresher (strawberry juice, mango juice, and apple juice with liquid cane) and she for some reason thinks it’s a complicated drink even though the rest of us have no trouble making it, and he never asks for remakes. She’ll sometimes lie to him and say we’re out of one of the ingredients just because she thinks he’s the reason we get low on strawberry juice and apple juice. She’ll interrupt any of us on register when we’re clearly in the middle of talking to a customer to tell us stuff that could have waited. She’ll say things to customers that are really socially inappropriate like letting people know they’ve gained weight. There’s plenty more, but you get the picture lol

Some guy came through drive and asked about the size of our ice cubes. I was speechless and said “uh… medium sized?” He said “oh ok that’s fine then.” I started cracking up and someone else had to take over the call. I am confused by that question to this day

someone came thru our drive thru with the cutest little hedgehog ever named Pickles.

Sometimes i accidentally call customers babe or baby bc my boyfriend works with me.

We have a regular who everytime he hears my boyfriend over the speaker sings “it’s gettin hot in here!” bc my boyfriends name is Nelly.

One time a coworker asked one of our regulars (who is my fav regular) how his thanksgiving was and he said “how was my shooting? it was great!” and laughed. we were all concerned, scared and confused. the man is nice tho.

i once tipped an entire shopping cart of milk gallons over doing a milk run to our shed outside. my shift was on the ground crying laughing as i stood there in pain knowing i had to pick them all up. only one cracked tho!

Had to call 911 because a guy was unresponsive on our patio, turned out he had ODed. The EMTs gave him narcan, and let me tell you it works just like it does in the movies. Dude jumped up of the gurney, kicked the paramedic in the shin, and ran into our store. He tried to barricade the front door, but luckily couldn't figure out how to just lock it. Took off through the side door just about the time one of our police officer regulars pulled in, dude slid across the hood of the car like an old school action movie, ran across a four lane road, and over the wall of a cemetery never to be seen again.

Okay if we are making this at any way funny in an adult way. All the sexual jokes… our favorite is when we get whip cream on someone else “I just creamed on you” or when you put a hot lid on and the foam pops out hehe. hehe also making intense eye contact while wiping the wand, all the accidental bent over and butts get touched or just two people bending over and touching butts

the cafe was closed due to covid and a customer called saying he really needed to use the bathroom so he just shitted in the parking lot

Someone came in with a little monkey in their hand a few months ago

Edit: $1

I’m a closer, we shut everything down and kicked out the last lingering customer, and I start pulling out drawers to do cash handling- TWENTY MINUTES AFTER CLOSE this woman wanders out of the bathroom (which we hadn’t gone to check yet- my bad, but still-) and proceeds to make a joke about the people outside who “still haven’t learned we close at 5” like ma’am? Have you?

when i worked at a starbucks inside a mall my manager was absolutely clueless, never worked at starbucks before and ordered 12 cases of caramel sauce for caramel drizzle instead of caramel syrup