hate to say that i made it this far but she lost me at *heavy cream* cappuccino. bitch, no.

When I have to explain what a cappuccino is to an angry customer I go absolutely mental in my head

Thank you for saying you wanted your venti cappuccino in a venti cup. Like that’s so helpful, here I thought you wanted it in a short.

Steaming heavy cream is asking for death.

….I would just steam half and half, customers just don’t know what they order

Bruh

the thing that’s appalling to me is the fact that she only got one shot. with all that sugar