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Starbucks Baristas: The daily grind

Full History - 2022 - 01 - 12 - ID#s2qdac
2
Training tips? (self.starbucksbaristas)
submitted by madihasson
I’m a fairly new employee (two and a bit months in) and I’m scheduled to train a green bean soon. My training was basically nonexistent so I don’t have much to go off of. Can anyone provide me with some tips on training? I don’t want this girl to experience the stress of bad training that I went through!!
happybowlita83 3 points 1y ago
To be honest I'd ask for someone else to do it, most managers won't pay the bonus if the green bean doesn't pass probation and recently most green beans that don't get trained properly dont last past probation because it's honestly a stressful process amd currently there are tons of options for jobs. If you've only been with the company 2.5 months im sure you havent had your 1 on 1 meeting where you conversate with your sm to see if you're ready to be a trainer.
madihasson [OP] 1 points 1y ago
My manager didn’t mention a bonus. From what I’ve seen at my store there isn’t one trainer, it is usually just whoever is available that day to do it. Half of our store is isolated right now so there isn’t anyone else to do it. I know I’m not the best person to do it but there isn’t really another option. That’s why I asked for tips.
happybowlita83 2 points 1y ago
I suggest you watch the training videos with them to make sure what you teach matches what they're learning on the videos and standards. And the hands on is just you doing what you'll be teaching them first while you explain the routine and the reason for what you're doing (for example: aerating to create foam, using a timer for CS to keep track of your coffee and cycle, sequencing for efficiency, etc...) a lot depends on them, if they're visual, hands on, or repetitive learners. Some catch on by watching and others have to just practice on their own, others you have to explain and walk them through a few times and then they'll still ask until they remember it on their own. You can also find training guides on partner hub by going to the train a partner section and printing the sheets with tips, instructions, and even questions so you have an idea of what to cover. I personally like starting them 1. Register 2
Drive thru 3. Customer Support 4. Sbux coffee academy stuff 5. Espresso 6. Cold bar 7. Support positions (warming) IMO them learning it in this order they have an idea of what drinks we have and they've seen the recipes a bit before we jump onto makong them.
Hope this helps :)
madihasson [OP] 1 points 1y ago
Thank you so so much!!!!
BeardiesRule112 1 points 1y ago
Yikes.
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