Starbucks Baristas: The daily grind
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Just finished my first SSV shift and I want to cry. (self.starbucksbaristas)
submitted by clownkiddo
I feel so terrible y’all. I genuinely want to ghost my store and never return because of what a terrible job I did today. I made so many mistakes, had to call my manager at like 10:30pm (and they’re opening tmr, meaning they have to be up at like 4am😭) and the barista closing with me stayed 15 minutes late because I was fixing my mistakes (even though she finished closing 20 minutes early). I’ve been home for an hour now, and have spent the entire time dwelling on everything I did wrong :((
shiftmax 30 points 1y ago
When I used to work at Starbucks I remember my first SSV shift I wanted to go home and literally die. I was crying on the way home it was horrible. 2-3 years later I was actually one of the top shifts in my district and I was very confident in my role. It gets better there is a learning curve.
crzyshiba 3 points 1y ago
Omg this was me lol my very first shift I was just kinda thrown into it and I cried the way home I was soo overwhelmed with tills , counts, breaks, the pm pull etc .. we have all been their
coffeenb1 19 points 1y ago
15 minutes late on your first SSV close is actually impressive. I totally get how you feel though 😔 it’ll get way easier with time
ValuableHippo4483 11 points 1y ago
Hey, same when I started. Stick it out anyway. You'll learn a lot very fast. Give yourself time to make mistakes, but learn from each of them and you'll get to look back at how far you've come in a month's time.
clownkiddo [OP] 8 points 1y ago
To be fair, I was supposed to be working with another shift since I just finished ssv training on Friday, but they called in so I was on my own :( and we were short staffed :( but still, I’m so sad
BreadfruitStrong9006 6 points 1y ago
please try not to be so hard on yourself. I am also a shift supervisor and have been for a few months and i still make mistakes and call my SM when i know he’s sleeping. i hope you don’t take that in a “things don’t get better” kind of way, but rather as something to ease your mind when it comes to responsibility as an ssv. keep in mind that they want you to succeed and do things the right way rather than fox things later when it may be more difficult to do so. i’m sure they appreciate you even being able to come in and work the shift, because i’m pretty sure your manager would’ve had to if you didn’t. give yourself more credit for your dedication and wanting to help the team and verifying how to do things correctly rather than doing them the wrong way and not caring. you’re awesome & you know it & you’ll feel it once you get a little bit more confidence in how to do everything (: you got this! i believe in you!!!
cosmicsnowpea 5 points 1y ago
Fr don’t beat yourself up. Your barista finished 20 minutes early while you were a person down? That’s really lucky for them. If my baristas finish early, I tell them “it still takes me the same amount of time every night to finish my shift stuff, so find something to clean or hang out.” I’ve had to learn to not feel bad, and communicate that I can’t speed up my tasks because they take the same amount of time every time. So getting out 15 minutes late on your first SOLO CLOSE is a HUGE success.
It’s not your fault your barista finished early.
It’s not your fault your barista finished early.
cinnalent 1 points 1y ago
I'm a few months into being a new shift and I can tell ya- they'll be ups and downs, but never forget that no matter what specific situations you might be dwelling on; you're only capable of doing the best with what you're given
I promise no matter what; it cannot possibly all fall on your shoulders
remember to be proud of what you could accomplish in the face of adversities
my store was very supportive and reminded me loads of times that I was 100% gonna (and still will!) make many mistakes, but none that they, the baristas, or the company haven't seen before, and none that wouldn't be understood as I'm entitled to learning and growing. I hope you've got a support system behind you that can show you the same gesture, even if your own feelings don't give yourself the credit you deserve
I know self reflection can be super negative, but remember to hold yourself just as accountable to giving yourself the patience and understanding you deserve while going through all the motions of learning and performing this new roll in your life as you would anyone else
you got this!!
I promise no matter what; it cannot possibly all fall on your shoulders
remember to be proud of what you could accomplish in the face of adversities
my store was very supportive and reminded me loads of times that I was 100% gonna (and still will!) make many mistakes, but none that they, the baristas, or the company haven't seen before, and none that wouldn't be understood as I'm entitled to learning and growing. I hope you've got a support system behind you that can show you the same gesture, even if your own feelings don't give yourself the credit you deserve
I know self reflection can be super negative, but remember to hold yourself just as accountable to giving yourself the patience and understanding you deserve while going through all the motions of learning and performing this new roll in your life as you would anyone else
you got this!!
kitcat1210 3 points 1y ago
Don’t sweat it! 15 mins over on your first SSV closing shift is actually incredibly good. I’ve known first starting shifts to stay hours over their end time. Also I used to call my SM all the time when I first started. He was pretty chill and was always there for me, so hopefully yours is the same! I promise even if theyre not, though, they expect some calls from you,
especially on your first SSV shift. It’s part of their job!
especially on your first SSV shift. It’s part of their job!
verdeuce 2 points 1y ago
It will be okay. I cried after my first week of ssv shifts because the safe was off on one of my counts. It’s okay as long as you keep asking questions to get it right. I prefer being called late at night to help rather than them guessing and being wrong because then they feel bad. If we can get to a solution with the safe or tills or deposit in the moment then you’ll feel more confident later. It is scary and a lot of responsibility but you got it
kristis3233 2 points 1y ago
My first 2 weeks as a ssv were like a this. Anything that could go wrong did! And my sm had a bad drinking problem so my help came from other ssv. Lean into your team and trust in yourself.
cosmicsnowpea 2 points 1y ago
Bruh I promise it’s okay
It’s gonna get better. That’s how I felt my first week and I’m feel a lot more competent now
It’s gonna get better. That’s how I felt my first week and I’m feel a lot more competent now
Accomplished-War-311 1 points 1y ago
It’s okay don’t trip about it. It’s not a big deal
BlindHIllCorpse 1 points 1y ago
What is SSV?
nightshiftequalsdead 1 points 1y ago
I had a panic attack on my first close. Once I got home
Necessary_Low939 1 points 1y ago
U will get better don’t worry
swampedswirl 1 points 1y ago
In the case that the experienced SSV buddying up with you calls out, I’d advise you to immediately contact your store manager for who would be a good point of contact later on. “Hey, *other SSV* just called out for their closing shift. This is my first shift closing alone, and I don’t feel fully comfortable doing it alone. Is there any other SSV that can come in to help close for the last hour, or is there anyone that I can contact while closing to make sure all cash handling/safety measures are properly met?” Something like that.
darthtinmay 1 points 1y ago
aw man my heart hurts for you because i felt the same way with my first shift. hang in there friend you got this ♥️
baileyjane- 1 points 1y ago
It's gonna be okay!! I definitely understand how you feel. I had anxiety attacks after many of my first ssv shifts. It sucks. But I promise you it wasn't that bad and your coworkers probably don't care at all lol. The barista with you got paid a half hour to sit and chill. At the end of the day it's just coffee!!
izxbellix 1 points 1y ago
we’ve been an hour and a half late because of SSV’s before. don’t sweat it.
Zadaki 1 points 1y ago
Don’t be hard on yourself, it’s a very tough switch! I wanted to quit after my first solo shift, but it gets much better with practice. Once you get your flow and more experience, you’ll be great! Just communicate with your team and you’ll be fine. Your heart is there, and that’s all that matters.
overturned23 1 points 1y ago
If it makes you feel better, I had the safe under but $750 and a till over but $150 my first closing shift as a SSV
Catnipkili 1 points 1y ago
I promise you it gets better!! I remember my first shift as an ssv and I cried for how stressed out I was. It’s a learning process, no one’s going to do a perfect job on the first try so don’t be so hard on yourself. I’ve been an ssv for 8 months now and I still have to remind myself all the time it’s normal to make mistakes.
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