I had some woman argue that the difference between a tall and a grande is 2 Oz and she knows cause she always orders it so she wanted more dark roast. I didn't fight her on it cause she caught me in a moment I was doing everything under the sun. But it's 4 OZ and the amount she initially got was EXACTLY what she both ordered AND paid for.
I hate people.

I get soooo frustrated with this (as an ex-barista and now just custie) because sometimes I do the “___ in a ___” when I LEGITIMATELY just want the same amount of drink with extra ice without losing the original amount…. and then I get a drink that now has WAY too much milk.

Many kudos to the lady who did ask for a tqll pike in a grande cup and was like, "No seriously, I like a lot of room, don't fill it." (I wasn't about to but she was an absolute champ and I thank her mentally so much)

Like THANK YOU for not trying to get free coffee.

i only do that if i want extra ice tho :/

This "lifehack" existed since the first coffee shop opened, probably. Because a lot of people assume that baristas don't measure a drink prior and just guesstimate the amount by cup size.

This is killing me.

gods anytime anyone orders a "frappé" I specifically say "frappuccino" as many times as possible, same with acai. ik is a small point and we aren't much better than Macca's, but we are better and I will hold on to that sliver with every ounce of my being

Nitro doesn’t get ice though right?

it depends on the drink. for this person, they probably saw the "unethical life hack" from a few years ago saying that if you do this, often the barista doesn't check and justs makes the larger drink size. usually though, it's people who want extra ice because they're slow drinkers/busy while drinking and want to keep it cold, or for heat/coffee sensitive people who plan on putting extra cream in their coffee

edit: there's also some drinks that with a couple small changes or even just naturally make more than the size cup it's made for (like adding an extra shot to the shakes), so instead of the remains going to waste/getting the most out of their money, people will get it in the next size up, or even sometimes I'll just do it if it's a lot extra (and I don't want to "sample" the drink lol)

I love a grande in a venti cup with extra ice, I can’t explain why but it tastes so much better.

Have you seen the orders with quad in a venti cup with cream, 2%milk, heavy cream and nonfat milk with whipp? We get them quite often and the cup looks full after we make it. Whipp helps cover some of the emptiness.

NOOO LMAO

Had someone argue once that their drink was cold when they picked it up just a bit after we made it but they came back like 13 mins later so obviously it would be colder by then. My fellow barista gave her extra hot drinks with standard whip cream so the drink wouldn't get cold. It was almost close we were tired so we just gave up on this one.

She ordered extra whip with a Frappuccino that already comes with whip at the bottom lol. A lot of people don’t know what drink they are ordering

I hate the shaken GRTLs. I get a lot of hate from my crew because I make them the old way. ¼”-½” of hot water in the cup, swirl the matcha til it’s dissolved. Then milk and ice. Never gritty/chunky, and no foam.

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