Learn from EVERYONE, this includes green beans & tenured partners. When I first started, I would take a little bit of everything from different partners, but ONLY what would help me be efficient and productive. You'll see what I mean once you have been there for a couple of months.

Learning the recipes is easy once you figure out that most drinks are solely 1-2 ingredients away from being different. For instance, a Java chip frappucino is a mocha frappucino, but with frappucino chips and mocha drizzle ontop of the whipped cream.

Good luck and don't stress out! :)

Remove all emotion from yourself

Your life saver, friend:

Standard shots: 1/2/2 (3 iced)

Americanos: +1 shot, venti gets 4 shots

Flat whites: ristretto shots +1 & whole milk

Iced shaken espressos: +1 shot

Standard pumps are: 2/3/4/5 (6 iced)

Caramel Macchiatos get -1 pump

Frapps: 2/3/4 pump system, including syrups.

Specialty frapps (Christmas) get 1/2/2 syrup pumps


Don’t be afraid to ask questions and don’t take what customers might say or feel personally, trick is to keep it classy and stay professional :)

If you the option try to work nights just starting out. It gives you more time to process and actually learn everything correctly.

The cheat sheet at https://sbuxdates.com is a valuable resource. Thank you to whomever posted it last time this topic came up. Saved me so many times!

Ask questions relentlessly. I don't care if you've asked it a 5 times that day, or within an hour, or within a minute. Keep asking. If the person you're asking doesn't know, find the answer elsewhere. Your coworkers will be your biggest helpers in the beginning. Also, don't stress if after your training your first instinct is that you don't know anything and aren't prepared. It takes a while to learn even the simplest of jobs. It took me about a month before I felt "comfortable" in the different positions, so try your best not to feel overwhelmed or overly stressed about the knowledge and the skill set. It'll come! Get to know your coworkers, make friends, and have fun. That is what'll get you through the bad days when they happen.

Run

Congrats! A few pointers:

Customer connections and standards are KEY. People will return to your store because they’ll know that the people at your store are friendly (it probably helps to show, probably without even knowing it, that your coworkers have a good relationship with each other) and know how to make your drink correctly; in fact when I was looking for a transfer, looking back on it, that’s *exactly* what drew me to the store I’m at now. As my manager once put it to me, the goal is to get people to drive past other Starbucks stores to go to yours.

You will fail and you will make mistakes. Nobody’s perfect and not a single person who has ever worked for Starbucks has mastered everything on the first try. It will take time to get used to the POS interface. It will take time to learn how to make all the drinks and how to accommodate modifications. It will take time to learn how to make preps and brew coffee and warm food and perform cleaning tasks and all that stuff. And that’s okay. You will have plenty of time to grow into your new role and before you know it, you’ll be doing these things without even thinking about it.

Ask questions. If you need something clarified or re-explained, or if your question is stupid or obvious or redundant or whatever, just ask it. The worst thing that can happen is that you get an answer, and that answer will more than likely help you learn and grow.

The online modules you take are designed so that you do the module first and then actually go on the floor and do that task hands-on (for example, you do an espresso bar module and then go on the floor and use the Mastrena). I don’t know how your store works but it’s not practical or timely to do that and you’ll likely perform the hands-on tasks after all the modules are complete. That’s okay, it just means your trainer might go over it a little bit more or you might have a couple more questions.

Have fun. Starbucks is a really fun job and you have the opportunity to make new friends and learn new things. You might even learn something new about yourself; I didn’t know a damn thing about coffee when I started and now I love it so much that I’m considering it as a career path.

Every store is different and I have a lot more store-specific advice for my trainees, but this is the general advice I give all of my trainees. Your trainer should accommodate all of this and more, and I’m sure your trainer will also have unique advice that pertains to your store. But if you feel that your trainer is lacking or you’re not learning what you need to or at the speed you should be, then don’t be afraid to speak to your manager about it. Or if not, you can also message me any questions you have (I’m a barista trainer) and I’ll be happy to help you out.

Best of luck!

got hired last week today was my first day on floor!

All ways spel names incorctly

use the mobile app to study recipes and familiarize yourself with how drinks look like!!!

welcome!
everyone here has some great advice, so I'm just adding on to say, ask all the questions you have, and figure out what learning works best for you!
personally, I had someone at home tell me what they wanted, and I would go through the whole process of how to make each drink, and they would follow along with the recipe cards. if that works for you, awesome, but if not, there's no shame in writing stuff down or practicing at home. :)
also, don't hesitate to come back here, whether it's to ask for help or just to vent. this is a really cool (if sometimes a bit jaded) community, where we all try to help each other out! :)

welcome to the team! check out “cheat sheets” people have posted online that have the shots and syrup pumps.

A lot of it is just practice. Stay calm and know that you’re learning every day. Don’t let people mistreat you. It’s just coffee. 💕

i know this sounds so extra but i made my own recipe cards on flash cards with the mobile app recipes and it helped so much! my trainer also gave me a flash card with all of the syrups/shots for each size so i could peek whenever i needed to and i used it more often than i’d like to admit for my first like two months but it was so helpful!!

It’s just coffee

welcome!

Please please remember that it is just coffee and you have to put yourself first, this job is emotionally taxing and it can be hard to remember you have to put yourself first you’ll do great

Congrats! I also just got hired too, my first shift was a couple days ago, so obviously I haven’t been here long but I at least have some tips about your first day :)

You will probably be so overwhelmed on your first shift, but that is completely normal. There’s a lot to learn but according to my trainer, after a month or two on the job making those drinks will become second nature and it won’t be so overwhelming.

I’m also an opener so that morning rush really shocked me. They placed me on drive through for that and I won’t lie, it was stressful. Don’t be afraid to tell the customers that it’s your first week so that’s why it’s a little slow, most will be understanding and kind.

Good luck, fellow green bean!

quit, if you don’t wanna quit unionize this company isn’t fun isn’t nice and doenst care about you take the message now and just leave

I’m so sorry

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Spell names incorrectly do gives free press

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