She's trying to teach you a valuable lesson. Minimum wage = minimum effort. Be more like her.

Aww man I always felt so bad for the older lady I worked with years ago. She would always try to put flat lids on top of Frappuccinos that had whipped cream… when I would tell her to use a domed lid she would say “ohhh… I never remember which ones get domed lids..” But like it’s not a matter of remembering? It’s about what fits… blew my mind.

She was frustrating to work with but we felt bad for her too, and she was really friendly with customers. I always thought of it like who would be more inconvenienced: me if she still works here, or her if she doesn’t? I always came back to her. She didn’t have much and needed the job, so i always tried to be understanding. Figured it would be better for me to be inconvenienced during a shift than for her to literally have nothing. Maybe it’s a little different though because it looks like your coworker sometimes chooses to do nothing, rather than not being able to do something.

Its frustrating regardless though. We always tried to find things for her to do that she was capable of - cleaning, register, etc. Hopefully you / your manager are able to figure out where she fits best.

As an older person. I hurt so bad when a co-worker was unkind to me for not being able to learn or remember stuff. Imagine what it feels like to go from someone who was a hard worker and had a good job in the past . Knew everything all their career. Now knows others see me as stupid and lazy. I’m not lazy. I just can’t remember anything from second to second. It’s terrifying. I can’t lift bc of major surgery. I feel worthless all the time. I struggle with visions of suicide a lot. But I’ve learned to love Starbucks bc I have a shift manager that gives me praise for the stupid little things that I do. I’m so thankful for him. And the co-workers that tell me what to do. (Nicely). And don’t let it show how stupid I am that I’m asking again and again like Dora the fish. I’d imagine the person you are talking about sits down bc of pain. Life is hard. You accumulate a lot of hurt thru life. I know I could have been kinder and more compassionate when I was young. Things I just couldn’t imagine going on inside of people. It’s easy to judge. I know you have a good heart tho bc you are at least questioning whether it’s mean to be frustrated. Just do your best to be kind People can feel it when you talk about them. When you are genuine and kind people want to do their best.

After working at Starbucks for 14 straight years I’d also be slow💀, at any age😭

No I totally get where you're coming from. It can be really frustrating when someone is not doing their job even if they're old or disabled (which I know is controversial) especially when they make more than you. Maybe talk to a manager about how little they are doing or try and catch their attention when you see it happening.

I’ve been a partner for just a couple years fewer than her and a shift for over half that time and imma just say that I get paid LESS THAN A DOLLAR more than the starting wage for shift supervisor. Starbucks keeps raising the starting wage way more than the annual raise. And they keep saying that they’re fixing this by increasing the raise for tenured partners, but the results still speak for themselves.

yeah we had a similar person. pretty much only stayed on reg, which lowkey i was fine with. like, disabled people should still be allowed jobs, u know, so i was like whatever i dont like doing reg anyway. but she was straight up mean to customers sometimes, and wasn't nice to us either, always calling out and was super rude. not a ton u can do unfortunately

I think she should at least know how to make drinks lol. And she shouldn’t be sitting in the back doing nothing.
Edit: I worked with grandmas and grandpas before and they don’t do certain tasks but they know how to make drinks and don’t just sit or stand around.