tarot1111 2 points 1y ago
I started in October at a very high volume, consistent pace, drive thru store. I too was just thrown into it after training due to staff shortages. Everyone tells me I learned super fast but I think a lot has to do with my team. Everyone from managers to shifts and fellow baristas were beyond patient with me, answered all my questions and understood I was new so that was a huge help.
After training shifts I’d go home and just write out or type every single thing I remembered just to reinforce it cause it was A LOT of information. If you learn something new or how to do some maybe go home write it out or reflect on it whatever helps you to remember things. Don’t be afraid to ask questions, and if they’re rude to you try your best ignore it because we all started from somewhere that person is just being shitty. What helped me a lot in the beginning was working and being there! I started at a busy time, the holidays, so there was lots of hours thankfully. My ASM told me she’d be scheduling me a lot in the beginning and it was the best thing ever. It helped me see everything in more real time (my training was mostly after hours) as well as reinforce everything I just learned without forgetting it. So definitely try and get in as many hours as you possible can. Finally just have fun and try to accept that you’re new and it will come in time! We can’t be perfect at everything right off the bat so don’t be mad at yourself for forgetting things or not moving as fast as the others, that comes with time! This isn’t an easy job and it’ll take time to learn, I’d say give yourself 3 months minimum. Get to know your partners, have fun talking to some of the friendly customers, try different drink combos, make the best of it! Everything else will come with time and in no time you’ll be a pro ! Good luck !