probably your food and beverage quality! really focus on those routines and customer connections should soar.
abandon_hopeless4 points1y ago
We got up to a 58 and I think its mostly because of our location, we don't have a drive thru and have a ton of regulars so we are better able to connect with and get to know those customers
coolsexysmartvirgo1 points1y ago
How do you check it?
abandon_hopeless1 points1y ago
I have no idea, my manager just prints out a report from the last couple weeks and tapes it to the wall on the office desk
coolsexysmartvirgo1 points1y ago
oh ok. I’ll look around for it, ty
Substantial_Walk_9251 points1y ago
What determines the score?? I see it at my store and we are at 41 and I’m not sure what it means
goddessofwaterpolo1 points1y ago
We have a lot of regulars and we know their drinks so well (they come in every day) that we are able to have them ready before they even order.
Dangitkayla-3 points1y ago
ugh i want ours to get up, i work morning and like we do so well, but as the day goes in partners care less at my store
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