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Starbucks Baristas: The daily grind

Full History - 2022 - 01 - 19 - ID#s88e1f
31
[deleted by user] (self.starbucksbaristas)
submitted by [deleted]
[removed]
rat-god- 48 points 1y ago
my store grinds the coffee as needed, as you should. don’t worry, you aren’t the problem, they aren’t following guidelines
e_milywll 13 points 1y ago
And they refuse to! It's not the only thing they don't do to standard either, but I've been told that people feel like they're walking on eggshells around me because I've asked about why we do certain things in certain ways.
rat-god- 11 points 1y ago
ugh, they should always feel like they’re walking on eggshells as far as freshness standards go, there’s no room for error! that’s as it should be all the time, not only around partners who insist on actually delivering the quality we’re required to deliver, as everyone should. i’m so sorry your store is like that, it sounds infuriating!!
e_milywll 4 points 1y ago
It really is! Thanks for the comments, hearing it from other baristas makes me feel a lot better, it's like I'm being almost gaslit about these things at this store, everyone there are on the same page for whatever reason.
rat-god- 5 points 1y ago
i know what you mean!! my store is like that in some ways too, then when we got a new assistant manager who actually started pushing for guidelines to be followed, seemingly the entire store ganged up against her behind her back, when i thought she was the most helpful and kind out of anyone… makes me so angry. you’re definitely not alone in seeing that things are ridiculous at sbux sometimes!
Electrical_Metal_106 47 points 1y ago
You don’t get paid enough to be getting this worked up about someone’s drip coffee beans being ground early.
Accomplished-Bad3856 30 points 1y ago
$1

Is it disgusting, repulsive, offensive? Not really.

Does it diminish the flavor and enjoyment of the bean juice? Definitely.
e_milywll 4 points 1y ago
Definitely!
blah________________ 24 points 1y ago
Who cares? When I was a closing SSV we would pre-grind every night. Allowed us to clean the brew station and made closing easier.

This isn't anything to get worked up about tbh.
Electrical_Metal_106 9 points 1y ago
We pre-grind at night too, for like the last two hours. That way we can clean that area and set it up for the next day. This is the only store I’ve ever worked at and I was trained this way.
[deleted] [OP] 2 points 1y ago
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blah________________ 4 points 1y ago
Haven't heard of pre-grinding in the morning, that's interesting. We would do it in the late afternoon and throw the rest away at close, if there were any left, which was rare.

Being able to knock out cleaning tasks as early as possible makes closing shifts go super smoothly.
e_milywll -7 points 1y ago
Closers should expect to do closing tasks 🤷🏼‍♀️ they literally shutting down bars before peak
blah________________ 6 points 1y ago
You're miscontruing what I'm saying. And I can't speak on behalf of your store.
[deleted] [OP] 1 points 1y ago
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hollsberry 5 points 1y ago
We pregrind beans for pour overs every day. The expiration date on the hub is EOD for pregrind IIRC. Do I always pregrind batches? Absolutely not, but when things are wackadoodle, understaffed, etc, I'd rather have enough pike than a customer mad at me for having to wait.
SakasuCircus 5 points 1y ago
Not crazy, the most we "pre grinded" was just the 2 baskets for the two urns we had, but even then I didn't like that(at a kiosk) where the kiosk I trained at did half baskets every 1/2hr on the dot, super fresh coffee all the time unlike the kiosk I worked at who did full baskets whenever they could be fucked to do so.

It really takes no time to do 1 basket at a time, half or full.
Binx_da_gay_cat 5 points 1y ago
We sometimes grind a full batch of pike and leave it in the little cup in the evenings since it'll be down to a few of us and it's easier to throw in and save that step, but that's all we do. And we're usually super busy at that time. Otherwise we keep it to the required grind we need. Sometimes we forget and grind extra, hence just leaving it there. Sometimes it's intentional. Our evening shifts don't care, especially since we're usually so good about it.
SakasuCircus 1 points 1y ago
See that's not a big deal imo!
e_milywll -1 points 1y ago
It literally takes so little time and effort just do it when you need to brew 😭 like it's not a huge deal to do it for the next batch a little early and put it in the basket like you're saying, but it'll be like somewhere between 8-11am and they pre-grind for the rest of the day for some reason.
rat-god- 6 points 1y ago
that’s so inefficient tho… what happens on a busy day when the brewing cycle is missed a handful of times?? then you have all those coffee beans wasted… unless they get stored for the next day i guess, but that CAN’T be even close to the freshness standards.
e_milywll 5 points 1y ago
Grinds do get wasted, and half the time they aren't even labelled either in any way. But it's "making their lives easier", apparently.
rat-god- 3 points 1y ago
lmao how?? when you can’t tell the difference between pike and dark, how do you brew anything?
kikuuq 1 points 1y ago
At my first store (mall food court) we would grind quarter batches, about 10 of them (at around 2pm because rush would start at 3 when the kids got out of school), and none would get wasted. In fact it wouldnt be enough, we'd still have to grind more before we closed at 9:30pm
SakasuCircus 1 points 1y ago
Yeah that's just not great. Like if I'm going to starbucks to buy a drip coffee(usually i go for americanos just bc i know that hasn't been sitting all day) i want to assume it's fresh, if i want grounds that have been sitting for weeks I'll make coffee at home lol




But I rather have coffee from grounds that are a couple hrs old than the brewed coffee that's been sitting in the urn from 9am to 2pm because everyone was bad at making a fresh one every half hr or even hr. I would throw out almost a full container of whole beans because I couldn't use them all up even when brewing every 1/2hr up til close.

Couldn't even drink any either without paying for it bc licensed stores get 0 benefits so it was always wasted
calimac90 3 points 1y ago
Is it still 24hrs for ground beans’ expiration? Each store ultimately has its own DNA when it comes to the partners and how it runs. Most of us know the standards, or have access to them. Others may not have been shown this way or that, but we gotta ease into new stores. Get to know your partners first and make positive changes after. (Unless it’s incredibly negligent food safety issues: out of temp food/drink, out of date product, or unsafe handling, etc. That stuff cannot happen).
e_milywll 1 points 1y ago
I'd say this is one of the more minor things that's wrong at the store, just the one I felt comfortable sharing on Reddi, at a time when I'm very upset with my workplace. The culture is terrible, I've never been in another store where the partners are like this, they all hate me. As for another example, they also don't rotate or even usually date milk, I've found out of date milk in the bar fridges, which they rarely wipe out which is kind of gross as well.
calimac90 3 points 1y ago
Do your best, and keep your chip up! Ultimately it is up to the store manager to make these changes happen with first working with the shifts. I’ve been through a lot of SM, SSV, and Baristas. The negatives end up weeding themselves out one way or another. Don’t let your mental health take a hit with this, do what is right for yourself, always.
secretbox-22 3 points 1y ago
The most we pre grind is toddies ahead of time but that’s it. Not for the brewed coffee tho
dthomp0806 2 points 1y ago
That used to be how we did it years ago. Ground coffee is good for 7 days. Obviously it's not policy anymore though.
mrhammerant 2 points 1y ago
You're right, that's not how to properly Starbucks.
happysloth4 2 points 1y ago
My store pre-grinds it like 10 minutes before we have to change the coffee so we can just brew it and save time but only as we need it? Not like a ton of it way before hand that’s gross lol
e_milywll 1 points 1y ago
I do that too, like just getting the next batch ready for brew in 10-15 minutes or whatever, but it's like a whole big cube container, never dated or labelled, with scrunched up filters of ¼ batches.
pezookazoo 2 points 1y ago
that’s lazy as hell from them… we never do that shit at our store
DirigibleUme 2 points 1y ago
My store sometimes pregrinds like, one half batch, for peak cause we get a bunch of school bus drivers who all come in at the same time and order a bunch of hot coffees. But it's only ever one per type per bin, and while the other coffee is brewing so as soon as that's done brewing we prep the preground above the urn.
cinnalent 2 points 1y ago
the only time I've ever seen my store pre-grind is within a reasonable time to closing, so that they can clean the grinder area and keep it clean until close while still being able to brew Pike
but I've never seen them "scrunch" the filters, only gently layer them atop one another- (at equal risk of getting grounds into the coffee, but I digress)
and they definitely only grind enough for just a few more batches of coffee towards the very late of night, so I've personally never really felt like it was an issue given the specific details surrounding why it's done? but you've definitely got some points
especially since no one will hear your concerns out- that sucks :<
EdwardShittyhands 2 points 1y ago
is this a licensed store by chance?
Honest-Image65 2 points 1y ago
Ngl sometimes we pre grind our morning batches
( so like 1 full pike, 1 full blonde, 1 full dark ) the day before, but it’s ONLY bc we work that next morning and it makes it so much easier to pop it in while we’re opening the store/bar. But that’d be the only case. after those batches we just grind as needed throughout peak.
PandaVike 1 points 1y ago
Sounds like you have a store with old habits, and i mean OLD. We’ve done so many various cycles of how we brew coffee, but it takes no time to spoodle & grind coffee each time, IMO. Sounds like stuck in old ways maybe?

Edit to add: some people mentioned per-grounding for closing. I def used to do that too. I guess I don’t see a big fuss either way maybe?

I remember the past when you could be on COW (coffee of the week) duty and just just stood there, weighing, grinding, and prepping coffee haha.
kikuuq 1 points 1y ago
Coming from someone who has been working in 2 stores that do this, atleast in both of my cases, its because we're so busy and drowning that we literally do not have time to grind on demand for our pike.

I dont know what the flow is like for your new store, but all the stores ive seen and worked at that do this its out of sheer necessity.

The first store I worked at was in a mall food court. That store was peak 24/7 ranging ~40 transactions per 30mins nearly everyday, especially every weekend. We literally did not have time to follow standard then. That's the store that would grind multiple half batches and store them in the cube.

My current store, we just keep prepped half/quarter batches in the brew baskets, so once the urn is empty its ready to go. Also a very busy store, but more because of our horrible staffing and scheduling issues
e_milywll 1 points 1y ago
And see that I can totally understand, I came from a busy drive through store and if it was busy I would probably do the same, just so happens brewed coffee wasn't super popular. But this new store is so dead that the ssvs have literally had times when they've said "we literally have nothing to do just relax" and it's like 8am. It's the most boring store, and the way that pre-grind makes it even worse, like into quarter batches tightly scrunched in filters, half of which will be thrown out later. It's also mostly just their attitude towards me when I ask why they do certain things that makes me far more upset by little things.
Blacksmith_Kitchen 1 points 1y ago
I only grind coffee early when is the next batch And only in the morning when we have three pods running and we have a 10 minute timeframe
CryptographerPure327 1 points 1y ago
My store only does pre ground at the end of the night before close, 4 for the last two hours of closing. (Since pike has a 30 min timer).
Caffeineadick 1 points 1y ago
At my store when I first started we pre grindeded in grande/venti cups for half or quarter pots then stopped then switched to the baskets but now we don’t pre grind anything, at the time it was easier to pre grind cause we were in a busy time but now that it’s slow we don’t need the extra few seconds to get the coffee started
e_milywll 1 points 1y ago
The thing is this store is SO QUIET that it's boring, all the comments saying that "when it's busy" I totally get but it's NEVER busy it's a small café store, downtown so it has a lot of competition so it's not like the only option. It's so strange.
Caffeineadick 1 points 1y ago
Yeah then it doesn’t make sense to me it’s what an extra few seconds to grind some coffee? Maybe talk to your district manager?
e_milywll 1 points 1y ago
I'm working on it, the coffee is a very small issue among many, just the only thing I could get off my chest online here haha.
[deleted] [OP] 1 points 1y ago
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[deleted] [OP] 1 points 1y ago
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[deleted] [OP] 1 points 1y ago
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bottlehalffull 0 points 1y ago
Our night crew does this even though they've been told repeatedly not to.
e_milywll 1 points 1y ago
That's the thing that bugs me the most they've been told not to
mrcupcake18 -2 points 1y ago
What in the actual hell?! Yo that physically hurts me like…..dude I can’t even like why???? Your doing double work and it’s going to be so gross! Yeah no your not crazy they are!
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