Not quite the same, but makes me wonder why people are so crazed about this damn drink. This morning, I was taking orders at the drive thru, a guy asked for a venti medicine ball and I explained that we are missing our peach tranquility and have no honey, so we could do it with the mint and lemonade, but it wouldn’t taste the same. The guy says ok, never mind and I see from our screen he was getting to back up. I look out the window to our drive thru lane which I can see all of and notice the car behind him and see/hear him start to honk at the person behind him to back up. As the customer started honking another customer had pulled up behind the car behind him so it would have taken two cars backing up for the medicine ball guy to back out. He gets out of his car and starts yelling at the people behind him to back up, but they of course didn’t (I don’t blame them at all). I ended up giving the guy who was behind medicine ball guy one of his drinks for free, I was like sorry that guy was being so rude to you. People are just ridiculous. The crazier thing this is now the second time I have encountered this type of interaction in our drive thru (the first time due to frapp outage).

Ha! I do this too. I continue with the whole "is that a secret menu drink? If you know the recipe I'd be happy to make it for you!" Then wait for them to Google the ingredients and crush their dreams when I tell them we are out of peach tranquility and honey blend.

First time hearing that I was thrown off and started looking at the POS for a “Medicine ball” when I realized that there’s a drink that have the same ingredients but named differently, told them what the name was and like didn’t trust me and left. I don’t get it sometimes.

I always repeat “honey citrus mint tea” and explain that it’s not medicinal and full of sugar.

Some one came through our drive today and asked for a cold buster. When I replied sir this is a Starbucks he was taken aback. I said I have coffee and I have tea I don’t have anything for colds

I will straight up tell people, “so you’d like a honey citrus mint tea.” If they say it again, I’ll tell them that they’re the same thing and Starbucks doesn’t want us to call it a “medicine ball” because there is no medicine and it won’t magically heal you. Unfortunately we still have all the ingredients so I can’t just say we’re out 😒

I like the taste. The baristas at my usual stop (love those ladies!) get mine started when I walk in the store! I don't get the honey in it anymore. I do know that makes them happy.

I’ve officially reached this level of petty. I mean I’ve definitely been petty, but after getting COVID from a customer, yeah I’m officially like “oh what’s a medicine ball? We don’t have that. We have a honey citrus mint tea though.”💁🏽‍♀️ I officially don’t care. Especially after Starbucks continues to show they don’t give a fuck about us partners.

the funny thing is that the citrus mint tea actually makes your sickness worse due to the high amounts of sugar and citric acid. 😭

I am on the same boat. This is gonna sound messed up, but I am 100% willing to gaslight customers into calling it the correct thing by saying I've never heard of a drink called the medicine ball. There have been times where I've called out "I have a Honey Citrus Mint Tea for so-and-so in cafe!" and no one comes to grab it. So it sits there for 5 minutes before I have to swallow my pride and say "Medicine Ball for so-and-so" and then they come and grab it.

Customers please, just called it a honey citrus mint tea, or stop getting mad at us or acting like we're the dumb ones when we correct you.

“They renamed that drink to *insert the obvious* in case you like to order that frequently “ has always been a good experience for me

Short steamed lemonade with pumps of peppermint kill a sore throat and will totally give you your voice back

This is so petty

Ugh it makes me mad. See a doctor if you’re sick. Don’t come here. So rude. Also people at my location keep asking for the bomb tea! Also sick tea… 😡

Emporor's Cloud. So underrated.

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I worked at the Bucks for years, and I hated the job just as much as the next barista, but this is petty imo. You know what they're asking for and you're going out of your way to make it more difficult for them.

Believe me, I don't care about the profits the company loses for this, but I think that behavior is callous. I hated making them as much as everyone else, but c'mon.

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