this woman really looked me in the eye and asked if we could bake 2 cookies fresh for her…. 💀
she said she knew it would be a wait, but that she didn’t mind. i explained to her that our cookies aren’t made fresh, (explained thawing process) and i’m pretty sure i crushed her entire universe. she said her old store down the street would always do it for her? were those mfs just making this lady wait longer for the same old frozen cookies? 😭😭
bitchwithapen148 points1y ago
“Another store does it for me,” is really the go to thing people say when they know what they’re asking for is ridiculous.
Also like of the awful customers we have like 97% will use the ‘other store’ card
And I’m not saying I don’t believe them but,,,,
“It was three dollars at the other Starbucks,” yeah sure, Carl please give me directions to the Starbucks that serves grande white mocha’s for three dollars.
Knittin_Kitten7131 points1y ago
The other day we had a person try to tell us that another store made the under the sea drink for her, complete with gummy worms. Like sure, Karen.
gsselph23 points1y ago
My favorite response is, “oh maybe you should go to the other store then”. I’m quitting in a few months and my fucks are at an all time low.
D735487 points1y ago
Ive been wanting to say that for YEARS. Once i put my two weeks in, that is definitely a bucket list item.
gsselph2 points1y ago
Another good one is when customers say, “I don’t speak Starbucks language so idk your sizes” you reply, “well I speak English so small medium large is fine”.
D735482 points1y ago
I like to tell people that im bilingual but as a joke but they take me seriously majority of the time 🙃
Lampinglamp2 points1y ago
i haven't worked at the siren long enough to experience this but if i did, i would have two responses (i already work a second job and there's two locations within less than a mile from each other so we always get people coming back saying, "well they did it for me at the other store")
"really? what's the address of that store? like what are its two crossroads? cause someone clearly needs to call corporate for business malpractice"
"sir/ma'am if you want it done that way, go to that store, but i'm afraid i can't do it here"
abigail308755 points1y ago
if it was a barnes and noble cafe i believe some of them at one point did make cookies fresh every day…
femme444 [OP]48 points1y ago
the location she’s talking about is regular store 💀 they recently shut down due to covid so she came to us. why they do her like that 😭
Necessary_Low9392 points1y ago
Yeah lol
cynicallyspoken17 points1y ago
As a BN cafe barista, can confirm we bake our cookies. And people WILL ask for you to bake them a fresh tray. My manager is always like “sure, it’ll be an hour, that cool?” And It’s usually too long a wait for them lmao.
ProfessionalRock79403 points1y ago
I miss working at BN sometimes 🙃
ProfessionalRock794015 points1y ago
Ahhh yes a freshly bake frozen puck 🤣 jkjk we did the same shit at Whole Foods too hahah
nicolelynnejones7 points1y ago
the whole foods cookies are FROZEN?????
ProfessionalRock79408 points1y ago
Hahaha yeaaahh they're just cookie dough pucks. And the cakes come pre baked. The value cakes are pre baked and pre base frosted any extra designs the decorators add.
xCherryBombshell23 points1y ago
Maybe they would heat them up for her and told her they were fresh?
IfuDidntCome2Party31 points1y ago
That's what I was thinking. Fresh out of the package.
almostdied_at7115 points1y ago
My thinking is they took one out of the freezer and thawed it and baked it. And that's why it's a wait
the1noir22 points1y ago
Yes, and I love it Lmao
Strong_Challenge136314 points1y ago
Least you didn't tell her about Santa not being real
femme444 [OP]7 points1y ago
of course not, i’m not a monster 🙄😂
paigemclachlan14 points1y ago
A coworker tells customers as a joke that he’ll bake a fresh pastry for them and I wonder how many of the customers take him seriously lol
TheCatBall9 points1y ago
“Sorry Honey, we just ran out of eggs”
payooola_xo9 points1y ago
That’s f up 😭
femme444 [OP]18 points1y ago
man i should’ve just made her wait and warmed up a couple cookies real good. she was crushed, i feel bad😭
slamy4206 points1y ago
10 bucks says they were just warming the cookies a little extra and didnt have the heart to tell her
rudebii3 points1y ago
Back before the put in the heaters, some people legit thought we spent all night baking pastries, lmao. “Ma’am do you see flour? Do see an oven?no, we don’t make anything in house”
Lamlot3 points1y ago
I miss those days. Although cleaning the pastry case was a nightmare as we served out of them. That was back in 08 if I remember correctly.
rudebii2 points1y ago
They weren’t too bad, but it was easy for lazy or rushed closers to not be good about getting crumbs out and shit.
The worst part is you can either break it down early and take longer to serve customers or wait until near close and now that’s mostly what one person is doing after the doors are locked.
The mid day turnover could be quick but usually take forever because the SM is doing it. If the DM is visiting, it will take the entire mid while they get and keep it “perfect.”
This company has had its head up its ass when it come priorities for decades, lol.
Levinem7173 points1y ago
Omg this is making me laugh so much. I’m picturing her face. And the other baristas that were like “ay grab a frozen cookie and set it to croissant 12 times”
saltandseasmoke3 points1y ago
Maybe they used to warm them for her? I've never tried one in the oven but it'd probably be fine.
femme444 [OP]14 points1y ago
no ya i mean we warm cookies in the oven all the time, but they damn sure aren’t freshly baked 😂😂
Buttafly_3603 points1y ago
😭😭😭😭🤣🤣🤣🤣 all of your replies on this post been having me weak OP😭😭😭
Buttafly_3602 points1y ago
You need too!! I'm telling you the taste is 10x better in the oven from eating it straight from the package, it gives a buttery taste 😋
Dzfranken1 points1y ago
No, they created the experience she needed. She assumed they were "fresh baked" when they liked said "can I warm it in the oven for you"
ayakowantsmemes1 points1y ago
There's a lady who'll ask for "fresh" cake pops if we have them 🙃
Necessary_Low9391 points1y ago
Lol this is so funny. But why pick on a dense innocent person 😂
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