Don't smoke in the drive-thru! I will close the window on you.

Please turn off your windshield wipers before you pull up during a rainstorm. They fling water right at us.

Don't order from the passenger seat for the love of god

don’t sit there recharging your sbux app at the window, do it beforehand PLEASE ..

and if you’re paying in cash + hand me extra for the tip jar let me know so I’m not standing there with an extra dollar trying to figure out if you miscounted or are actually tipping (i do not want to assume because let’s be real who tips us anyways 😭)

When they yell “hello?!” as soon as they pull up to the ordering mic🥰🥰🥰

Don’t show us your phone and have it still plugged in I don’t care if it is at 1% it takes 1 second for you to unplug it so we can scan it without jumping out the window

Don’t change your order at the window.

Don’t lie and say we made your drink wrong. You didn’t order a Frappuccino and you know it.

“CAN I HAVE A CARAMEL MACCHIATO? THATS IT.”
Proceeds to drive off without specifying size, or hot or iced.
Proceeds to be upset they got a hot grande when they “specifically” asked for a venti iced.
I start to cry.

Our store is next door to a fire station, so please stop talking to us when the sirens are on. We cannot hear you talking when the fire truck sirens are amplified over our head sets. Don’t worry, we won’t leave you: we will still be here.

I feel like you touched on this, but I’d like to say, DON’T add on a water at the window. I used to have so many people, some during peak, that would get their drinks and food and before driving off say, “oh, and a venti water please!” My SM deadass told a girl no once due to window times being important and she threw a fit and called corporate.

dont rev your engine, PLEASE. its just plain rude. some douchebag kept revving his engine at the DT screen. it was 19:30 and there was no line in front of him...

dont ask us to write things on peoples cups. some girl started a pay it forward line and she asked me to write 'jesus loves you' on the next persons cup lid?? i just smiled and nodded. the only thing i'll write on cup lids is the type of coffee or tea, or the type of milk if its an order that has multiples of the same drink with different milks,

dont smoke. you can wait 2 minutes. we will shut the window on you.

dont vape either. during the high school rush, every other car looks like its got a fog machine.

if youre going to let your kid place an order, make sure they understand what theyre ordering. theres been way too many times that a kid ordered a caffeinated drink just because the name sounded good. and dont get mad at us for your childs choices. a girl ordered a $13 tiktok pink drink sweet cream monstrosity. her mom was furious at us because apparently we shouldnt have let her daughter order that. maam, im a barista not a baby sitter. you decided to play candy crush instead of paying attention to your daughters order...

We need to add car break pads to our menu, cause my ear fn hurts when they squeak like that

Don't awkwardly hand us change wrapped up in a dollar bill. Just give us the change separately. I've dropped people's change on the ground so many times because they handed it to me in the most awkward way possible.

Also if you pull out your phone to pay, just tell us if you're using the app or tap-to-pay. I've had so many impatient customers get pissy with me because the pad wasn't ready for debit/credit even though they never bothered to tell me they were using apple pay.

If we tell you "have a good day" just say it back or say thanks, it's just common courtesy. Yesterday I told a woman "Hope you have a great rest of your day!", as I said it she started to roll her window up and then put her hand out and said "straw" and then sped off as soon as I handed one to her.

Hand me your coins before your cash if you want a dollar back and not coins. The line is long and I’m trying to be as fast as possible because there are literally twelve cars behind you who all order 3 fraps each and I’m gonna put 20.00 dollars in on your 19.50 cent order not 20.50. Also don’t throw your drink at me please

Be aware of how loud your engine is and consider turning off your vehicle at the speaker. A lot of my customers drive big work trucks (I’m talking actual blue collar workers, not dentists with F-150s) and I’ve learned that they often genuinely don’t realize how loud they are because they’re driving these things around all day.

DONT grab the card reader out of the barista’s hand in the drive thru when you insert your card. Like, it says we do contactless payment, and you just put your nasty hands all over a device that hundreds of people use…

Be polite, say please and thank you.

If you have a mobile order don't just zoom past the speakerbox, let us know.

Don't pull up to our window and start dumping your old drinks out your car window it's disgusting.

Don't order from the back seat, at least not without a head's up from the driver - a couple times now an SUV has come through, the driver orders then the vehicle inches up. We think we have a breather waiting for the line to move up and often take that second to refill straws sleeves or napkins, only to hear a huffy "hello?" from the back seat because we didn't see them right away.

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