Starbucks Baristas: The daily grind
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[deleted by user] (self.starbucksbaristas)
submitted by [deleted]
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burntbeancrock 27 points 1y ago
I personally don’t hate it, I see them as acknowledging our job is hard and they’re making it a teeny bit harder with their requests. I think customers seeing us as human and thinking we could be annoyed as a good thing, they recognize us as people.
pinkraisin 24 points 1y ago
Some people have anxiety when ordering so I get it. I find it funny when it ends up not actually being complicated though
theWaterHermit -4 points 1y ago
As a generally anxious person, I feel for people who get anxious while ordering. I have the benefit of a prescribed monologue of “what can I get you/what size?” to hide my anxiety behind, so I try to make it as easy as possible for them. We even have a few predominantly nonverbal customers that come in.
My issue isn’t with them. It’s the people that come in and make it seem like they’re ordering the davinci code of drinks just to get a VBF w/ extra caramel and preface it with this half-baked apology just so they can feel cool/quirky for a second. Though I could also just be bitter lmao.
My issue isn’t with them. It’s the people that come in and make it seem like they’re ordering the davinci code of drinks just to get a VBF w/ extra caramel and preface it with this half-baked apology just so they can feel cool/quirky for a second. Though I could also just be bitter lmao.
viakhalifa 18 points 1y ago
You sound fun at parties. No one is looking to feel good by excusing themselves for their orders, they probably just want to treat you like a human and share their feelings. You feeling like it’s an apology just to make yourself feel better is the self-serving aspect. Everyone whines no one treats them well but when someone tries you still complain. Clearly you’re in the wrong industry if you can’t hold a conversation with a guest without being rude as you seemed to be in your comment back to the individual.
theWaterHermit -3 points 1y ago
I feel like text doesn’t read with the right inflection. I did say the above comment, but I said it more as like “no apology necessary, we could’ve been done by now and I wouldn’t’ve thought your order was crazy until you said something about it.” Though it does peeve me when people do this. She didn’t seem to take it the wrong way and I told her to have a nice day after she ordered.
I’ve also been in the industry for six years and try my best to be pleasant and accommodating, and I think I’m way more pleasant than a lot of other people. That being said, I’ve been doing this for six years and, as a result, I have some things that get on my nerves. Sometimes I like to mess with people a little bit when they do that stuff just to show it’s not necessary. Sorry if it struck a nerve 🤷♂️
And, yeah, I’m a gas at parties.
I’ve also been in the industry for six years and try my best to be pleasant and accommodating, and I think I’m way more pleasant than a lot of other people. That being said, I’ve been doing this for six years and, as a result, I have some things that get on my nerves. Sometimes I like to mess with people a little bit when they do that stuff just to show it’s not necessary. Sorry if it struck a nerve 🤷♂️
And, yeah, I’m a gas at parties.
apple_low 11 points 1y ago
Tbh it does come off as self-serving but ultimately idc and I do appreciate that they care. It is easier to just get the order and move on though.
Loh-Doh 5 points 1y ago
It's never those people you gotta watch out for. It's always the "I'll just have..." people who always order the annoying or complicated drinks.
theWaterHermit 2 points 1y ago
Accurate! Makes me really appreciate my “tall black coffee” morning crowd, the real heroes.
Pylon-Cam 4 points 1y ago
I don’t. It means they’re trying to be considerate, which I appreciate. I feel like your response to that customer was a little rude considering the fact that they were just trying to be nice. You get paid the same whether they take 30 seconds or 5 minutes to order, so why does it bother you that much?
Also, the best way to get them to stop saying it is to be like “oh, that wasn’t complicated at all!” so that they don’t feel bad about ordering it in the future.
Also, the best way to get them to stop saying it is to be like “oh, that wasn’t complicated at all!” so that they don’t feel bad about ordering it in the future.
theWaterHermit 1 points 1y ago
That’s fair. You’re right I shouldn’t let it bother me since it really doesn’t effect anything.
In hindsight, I probably shouldn’t’ve made that comment and my post makes me seem like a bit of a soup nazi, but hey, live and learn. I don’t think anyone’s feelings were hurt in the moment but in the future I’ll probably just keep the smart remarks to myself
In hindsight, I probably shouldn’t’ve made that comment and my post makes me seem like a bit of a soup nazi, but hey, live and learn. I don’t think anyone’s feelings were hurt in the moment but in the future I’ll probably just keep the smart remarks to myself
[deleted] [OP] 3 points 1y ago
It’s usually these people Who have the least impressive drinks
[deleted] [OP] 2 points 1y ago
I would rather they acknowledge the trouble than just order something annoying without a care. Who pissed in ur pink drink today
theWaterHermit 0 points 1y ago
I just really don’t like Mondays, forgive me for my transgressions
Sisyphus291 1 points 1y ago
Actually, as a former barista, I like to do it in person… softly and with a smile… before I order something simple or maybe with one adjustment like oat milk or whole milk.
It just adds to the excitement of ordering my $5 latte or flat white.
It just adds to the excitement of ordering my $5 latte or flat white.
moomarz 1 points 1y ago
I agree on terms of like like “is there anything else”
customer: yeah hold on we are just getting started
(awkward pause where they don’t talk)
….. “okay is there anything else?”
or like “this is a little long im sorry, can i get an iced chai grande with oat milk and vsccf, and light ice”
like, sure.
BUT normally this isn’t an issue nor do i care. I AM ONLY MAD BECAUSE THESE ARE REGULARS WHO SAY THIS EVERY DAYYYYYYYYY. Like STOP WEVE BEEN THROUGH THIS
customer: yeah hold on we are just getting started
(awkward pause where they don’t talk)
….. “okay is there anything else?”
or like “this is a little long im sorry, can i get an iced chai grande with oat milk and vsccf, and light ice”
like, sure.
BUT normally this isn’t an issue nor do i care. I AM ONLY MAD BECAUSE THESE ARE REGULARS WHO SAY THIS EVERY DAYYYYYYYYY. Like STOP WEVE BEEN THROUGH THIS
Necessary_Low939 1 points 1y ago
To which I probably would say, “order something not complicated then if ure sorry.” No one ever will say sorry when they order a complicated drink. Usually the complicated drinks are from partners
grannysdingleberries 1 points 1y ago
literally!! all that extra shit they’re saying is just holding up my line 😭 tell me what u want and ill make it ,it’s not as bad as these abominations people have requested lmao
jazzysoranio -2 points 1y ago
It took me a while to realize why people do this, the real reason is that it’s really about them, not about us. They’re not actually worried about you or me at all. They do that because it’s all about how they feel, which is either 1) embarrassed because they actually think their order is complicated and dumb and they’re ashamed that they want something they believe society will judge them for, or 2) they like being the center of attention and their whole identity hinges on being perceived as complex, complicated, needy, and picky.
theWaterHermit 1 points 1y ago
Ding ding ding, #2 #2 #2. People who are actually embarrassed about their order either a) show me a drink written in their notes app or b) whisper it very quietly. People who actually feel bad/embarrassed don’t seem to want to cause a whole scene about it
jazzysoranio 2 points 1y ago
It’s never about us no matter how much they want us to think it is. It’s the same as people who come in on thanksgiving to order a bunch of stuff and then say “sorry you have to work on Thanksgiving.” Like, honey, you’re not saying that because you care about us, you’re just saying that to make yourself feel better. It’s still about you. If you actually gave a shit about us having to work on thanksgiving you wouldn’t be here ordering cups full of sugar and fat.
theWaterHermit 2 points 1y ago
It’s kinda like the people that come in 5 minutes ‘til close, completely oblivious of the fact (/s), and say “oh my gosh I’m so sorry you probably think I’m the worst” and then order five things lmao
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