when the passenger orders over the driver. 🙄🙄🙄

*di”HHHEEELLLOOOOOO!?!?”ng*

“would you like that hot or iced?”

“and then can i get a venti caramel ribbon crunch with extra caramel extra crunch”

“alrighty! and was that first one hot or iced?”

“yeah that’s it” *drives to the window*

“this was supposed to be iced” 😐

get me a …. (insert drink) and then shoving money at me. OR - taking a call during your order. This behavior should get you kicked out of line, it’s the rudest of rude. ugh.

"Hi! Welcome to Sta-" "LARGE BLACK COFFEE/ *insert drink here*"

“can i get a _ (names all of the modifications before saying the drink or size)”

“hi im looking for a drink but idk what drink it is” (then a whole guessing game starts and i really don’t enjoy doing this cause they ever like what u bring them)

when customers say “you can leave it there” (referring to the ledge) when you hand them their drink at the drive through

when you say “hi how can i help you?” and the customer says “are you ready for me?” like.

“Anything else for you?”

“No that’s it”

“Okay that’ll be (start saying the price)”

“Oh and a (drink/food) too“

It’s different if they say “actually I’m sorry, can I also add…”

“What size?” “yeah”

One customer that won't give you their order until you say good morning back and have a dumbass convo at the speaker. Sir..I am in peak and doing this shit by myself what do you want?

• mumbling drivers/ passengers

• “Hello?!” “hi what can i get for you?” “oh one second”

• “i’m sorry i’m having trouble hearing you” *customer proceeds to shout obnoxiously*

• when they order extremely slow and take ages to order TWO drinks

• multiple separate orders in one car

• “that’s all for that order” without prefacing that there were multiple orders

• the old people that ask for winning lottery numbers and dumb shit like that

• the ones who reach over my bar to grab sleeves without asking

• “that’s all” “oh wait!”

• *adds something(s) at the window*

• trying to pay a $5 with a $100 bill

• *in the drive thru* “what kind of cups do you have?”

• when they ask for a non-menu item like Caramel Mocha or Black and White mocha

• when they order a cappuccino and get pissy because it’s “ALL fOaM”

• when i’m hanging my entire upper body out the drive window and they don’t make an effort to reach and meet me halfway

Person in passenger seat shouting their order

“Hi i’ll be with you in a moment” “VENTI SOY LATTE”

“Can I have a frappuccino” *doesn’t specify which one*

“How are you” *silence*

Oh or when someone asks for a plain cold brew and say they want it black and I Clarify that they don’t want sweetener then they get all pissy saying that’s what black means, no sweetie it just means no cream doesn’t mean you have to drink the bean juice without any flavor

what size?

“the regular one”

🙄🙄🙄

We have this one angry customer that asks for a literal extra bag of the dragon fruit inclusions. Like this customer comes in twice a day sometimes and demands it. It gets to the point we have to lay our foot down and so no your the reason we run out and now we have to explain to everyone why their dragon drink looks like cloudy piss

i hate hate hate when customers will point at the menu or in the pastry case and go “can i get that one”at this point i just stand where i was standing and stare at them until they come back to me and go “cool so which one was that” and it’s always the grown people, like use ur big kid words for me pls :)

When i ask to specify something like what kind of milk or what size and they go “idk whatever”

When it’s busy in the lobby and someone orders, immediately looks over me and asks if their drink is done

When they say “regular milk” OR “regular” when you ask for the size of the drink. WHAT DOES THAT MEAN TO YOU.

I have been yelled at cause I didn’t know that this customer meant whole milk when he asked for regular milk in his latte.

when people say all their modifications before the actual drink. “can i get a venti extra hot upside down soy no foam quad shot blonde 2 pump hazelnut latte?” and then get upset when you ask them to repeat. bonus points if they say it all in 0.3 seconds

when they stare at you by DPM and tell you how to make ur drink

For some reason I hate hearing... "when you get the chance can you blah blah blah"

I obviously won't get the chance I have to make time during this busy peak to get you water.

throwing their (semi) FULL drinks in the trash.

When people don’t listen for their name/order

When they don’t answer what size they want after you’ve asked them 10 times and they keep talking.

Getting to the register and telling me they want a drink but “it’s a TikTok drink…” without telling me what it is or letting me look at the recipe. For the love of all that is good- if you’re going to order a TikTok drink (which would shouldn’t do in the first place), be prepared to let me see the recipe so I can ring it in!