God no you’re not overreacting!! That’s insane behavior! She could have called ur name and asked you to move….

honestly i don't think any "context" needs to be made for that at all. If you don't want somebody touching you, they shouldn't be touching you, end of discussion. any remotely decent human being and manager should understand that and to answer your question, if i were your shift asm or sm i would definitely want to know because that creates a hostile work environment for everybody which could escalate and be potentially dangerous at some point

No matter who the person is they should not touch you without your permission.

I will say as a SSV, I’m with you. I’d talk to her. I’m someone who doesn’t like being touched (due to some ptsd stuff) and it’s very uncomfortable when someone puts their hands on me. I’d also introduce her attitude, if you have trouble doing this, talk to a SSV or SM, and see if they can mediate a meeting. It’s never easy, but there are ways to de-escalate situations if they arise.

Is this Trainer a shift or barista?
If they’re your level, address it to the side, ask if they’re open to feedback and coaching/wanting to talk about a personal manner, and go from there.

Everyone responds to touch differently, some people are okay, some aren’t. Set some boundaries and see how it goes.
Also in reference to the clique, there are no cliques when it comes to your safety/sense of well-being. Worst case scenario, take it to ethics because a good SM will reiterate that we are a team and we need to work together as one. (I’m an older shift, 24ish) and will say as you get older you give less of a fuck about what people say or their cliques.

All in all, you’re not overreacting and this is well within your scope to address and I think you should follow the chain of command and do so. Good luck!❤️

You can let her know how her actions make you feel,watch how she reacts to you letting her know. If she keeps doing it I would tell a shift or a manager.

The most we do at our store is a one hand shoulder touch to let someone know you are behind them and moving past them. Its kinda a safety thing like if i have a full drink with no lid or something with hot liquid in it that i dont want to spill and burn someone. What she is doing is disrespectful to say the least. You are correct it is inappropriate behavior

Um, no, that’s not acceptable. I’ll sometimes tap a partner’s shoulder to indicate I’m there if they didn’t hear me and I didn’t want to just muscle in but I wouldn’t ever be that aggressive.

As a shift, I would want to know any worries you might have so that I can try to help you through it. No body should be touching you in anyway unless you personally have a strong relationship with that person, with that being said though, obviously if it has bothered you enough to ask for others opinions, then you aren’t comfortable with them touching you. Speak to them personally, because we are adults here (right?) and if the person doesn’t stop, then bring it up to your shift or manager.