Starbucks Baristas: The daily grind
↑
20
↓
Sick of unpaid work as an SSV. (self.starbucksbaristas)
submitted by sheep_heavenly
I hate how normalized it is. I get CONSTANT notifications from the group chat, even if muted they're in my inbox unread with the unread marker. I cannot work without getting texts from my manager or other SSVs. My time off I'm getting random texts asking where such and such item is (Idk, I can check when I'm in) or why such and such was ordered (Idk, I can't see the order or the giant book where we write those things down). If I don't respond to those texts I get passive aggressive comments about how I must really be having fun on my weekends, I'm so unavailable. I'm not a team player, I'm not friendly, I'm angry.
I wasn't angry when I didn't respond, but now I am! I work my scheduled 40 and don't get paid a penny for anything outside those hours. I spent 2 hours last week filing an incident report and 1.75 of those were unpaid because my manager and district manager called and wanted to talk about it after I got off. Nothing they couldn't read in the IRF. Then texts, from them AGAIN, other SSVs, the group chat going off again.
I'm never giving out my personal cell phone number again to a company I work for.
I wasn't angry when I didn't respond, but now I am! I work my scheduled 40 and don't get paid a penny for anything outside those hours. I spent 2 hours last week filing an incident report and 1.75 of those were unpaid because my manager and district manager called and wanted to talk about it after I got off. Nothing they couldn't read in the IRF. Then texts, from them AGAIN, other SSVs, the group chat going off again.
I'm never giving out my personal cell phone number again to a company I work for.
SerotoninAndOxytocin 7 points 1y ago
I’ve always considered getting a burner phone for work tbh. But now I just turn on DND and don’t respond until the next time I’m working ¯\_(ツ)_/
cuervoescondido 6 points 1y ago
Remove yourself from the group chat and kindly ask coworkers to not text you about work when you're off. If necessary, escalate it if anyone refuses to comply.
sheep_heavenly [OP] 3 points 1y ago
It's a text chat, can't see a way to do that without blocking everyone
Advanced-Grapefruit4 1 points 1y ago
I don't know what kind of phone you have but on almost all of them you can disable notifications for certain chats and people. It may be tedious but mute to chat and all your co-workers that you have in your contact list, you can go into your settings and off notifications so you won't even get the unread marker. And you need to make it clear that isn't a matter of being unfriendly, let your SM and DM know that will not be answering work related messages off the clock. Don't give them room to say anything back to you because their nothing they can say to justify or get you on board with this behavior. Lay your boundaries down and GO. Once you've done that it's up to YOU to protect and enforce your boundaries.
cuervoescondido 1 points 1y ago
Omg your dilemma is so much worse than I imagined.
Malevolent_barnacle 3 points 1y ago
Yo this is so spot on. I used to always be answering messages that a) partners should know how to resolve without me b) should have gone to an SM, but they are scared to ask her so they ask me instead. Always while off the clock.
persona-2 2 points 1y ago
If you already have notifications turned off have you considered just not opening it or responding until your on the clock?
Who cares if someone comments. Just don’t answer.
Who cares if someone comments. Just don’t answer.
sheep_heavenly [OP] 1 points 1y ago
I appreciate the advice but the point is that this shouldn't be happening at all anywhere. I can either work off the clock or I can be distracted and think about work because the messaging UI is designed to highlight and direct focus to unread messages. I don't care about the comments personally, but I do care that my DM got involved because another SSV complained the last time I refused to message people off the clock. I basically got told to be less unfriendly, DM was aware it was just about group chat participation and I reiterated that. So I also am reminded that if I don't respond I'm going to have social repercussions and potentially job related issues.
We need better tools so that group chats for work are obsolete. Instead there's a book and an app that lacks appropriate organization as well as role related division of what is visible.
We need better tools so that group chats for work are obsolete. Instead there's a book and an app that lacks appropriate organization as well as role related division of what is visible.
somewheredaydreaming 1 points 1y ago
Start logging your hours in the book. Every time they do that you automatically get paid 2 hours. Your SM has a problem? Call HR. Also, just checking have you spoken to them about how you're time is being abused?
There's no simple way around this stuff! We as partners can't be afraid of retaliation, there are appropriate channels that will work for you once given the chance
There's no simple way around this stuff! We as partners can't be afraid of retaliation, there are appropriate channels that will work for you once given the chance
persona-2 2 points 1y ago
They could try logging time worked responding, but just picked a random number - 2 hours - isn’t going to work.
somewheredaydreaming 0 points 1y ago
2 hours isn't random, obviously it could vary by state but as per California law if you get called into work or are clocked in for any amount of time you are required to be paid for 2 hours. Which is why they need to start logging their time in the book because once their manager realizes that taking advantage of their time I.e calling them off the clock to answer a question that takes a minute worth of their time is going to end up costing them 2 hours.
This nonprofit website is run by volunteers.
Please contribute if you can. Thank you!
Our mission is to provide everyone with access to large-
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
©2023 HumbleCat Inc • HumbleCat is a 501(c)3 nonprofit based in Michigan, USA.