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Starbucks Baristas: The daily grind

Full History - 2022 - 03 - 10 - ID#tawfrw
78
“4 creams in there” rant (self.starbucksbaristas)
submitted by Zealousideal-Star448
Does anyone else have customers that get pissy when you say you just pour cream so do they want extra? Like idk wtf you mean by 4 we pour it from a jug. And some of these customers get so angry screaming at the drive box about not wanting extra or lite or regular cream they want 4!” Swearing me out cuz idk what they are talking about we don’t push some button to pour the cream nor do we open little shot glasses of milk.


Does anyone else get so confused and angry back at them cuz they swear they are right but they are not! I just gave the last one who pulled this shit cream on the side and left room in their iced coffee. You can do it yourself if your gonna throw a fit like a toddler over milk
FearlessSentence9667 107 points 1y ago
i just don’t tell them tbh, they get how much cream is poured in the cup
overturned23 46 points 1y ago
they think we use those little cream packets that restaurants use
mulberrybby 27 points 1y ago
Like ParticularBillarina said, Dunkin’ Donuts does it like that. I usually translate it to light, extra or regular cream based on the pump/sugar amount. I assume if they want 4 cream in a grande it’s a regular amount because it would also get 4 sugars. Now if they want 6 cream then it’s probably extra, and if they want 2 I assume it’s
light cream. 1 cream is literally a tiny splash.

But yeah it’s dumb to get pissy over cream amounts, I just hand them a short cup sometimes like I’m not wasting my time getting your perfect color and I’m not tryna waste your time either.
StephStan 22 points 1y ago
Honestly, if they're being extra pushy about a specific number of creams, I'll just type in "quantity, number, cream" to appease them. They almost never check the color at the window and it gets them out of my line with minimal fuss.
Js_On_My_Yeet 5 points 1y ago
That's 1000iq honestly. Remind me to credit you when a customers does this to me next time 👍🏼
StephStan 5 points 1y ago
Lol. Glad I could help.
particularBillarina 18 points 1y ago
The reason they are saying that is because depending on where you are places like Dunkin donuts do their measurements that way. You hit a button and a certain number of creams or milk, also for sugar. So a customer would say, ‘can I get a 6/6 large coffee, which means 6 sugar and six creams.

Source I worked at Dunkin a long time ago when they started using those machines.


Also their espresso last I knew doesn’t measure by shots it measures by small, medium etc which is so weird but their espresso is also slightly refined garbage anyway.
Upstairs_Raise7450 6 points 1y ago
Just going to say this. We get it a lot up here in New England.
particularBillarina 9 points 1y ago
Yep it’s a solid tell that someone is a regular dunks customer and somehow wandered to Starbucks lol.

Also having worked at dunks just no one ever drink or eat anything from there…it’s uh gross.

Our manager would routinely wipe times off coffees that should be rotated out regularly so they’d sit for two hours instead of ten minute, the iced coffee is made with like 90% water it’s the way it’s made is gross. Just all of it so gross…


One time dunks was doing a promotion for free shots of espresso in any drink, my manager made me fill four extra large cups with espresso to sit all day and pour into the drinks people wanted espresso with. I didn’t know shit back then but even I knew that was foul.
Upstairs_Raise7450 2 points 1y ago
That's gross! I don't live near my Starbucks so my hubby and I go to dunks (for the munchkins my little loves) and every time I'm incredibly disappointed
particularBillarina 5 points 1y ago
Honestly the donuts are probably the safest thing there. Very few Dunkin’s actually make them on site anymore and most are delivered early each morning from larger distribution centers. I still like me a munchkin!

But as far as the drinks…no.

The coolattas are basically a powder you pour into a bucket of water and mix then pour into the machine that chills it and then it becomes a slurry. Who the fuck knows what they are even made of honestly.

The milk and cream dispensers get disgusting fast and just from seeing it I KNOW not all dunks are dismantling them daily in the way it needs to be done to keep them clean and not gross.

But the coffee, the coffee kills me the most because there are specific times it is supposed to be allowed to sit and then it gets dumped, like any coffee place really, but I also know that on a slow day you could get a cup of coffee that is literally hours old (depending on store volume) busy days or mornings aren’t usually such a big deal.

Dunks is like my desperation move for when I need caffeine and there is nothing else. I’ve seen how the sausage is made and now I can’t eat It lol
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KenansCloud 14 points 1y ago
Ive just started pouring it by half inches. You want 3? An inch and a half of cream for you.

Problem is im Canadian and don’t actually know what a half inch means because its not knowledge i use anywhere else
lillyloveswriting 5 points 1y ago
People show me their fingers and say, “I only want three fingers worth of cream”.
goddessofwaterpolo 2 points 1y ago
That’s actually not bad
xCherryBombshell 5 points 1y ago
I dunk the pitcher the amount of creams they want LOL
fan_Artic15 4 points 1y ago
Once had a guy ask for 12 cream and when i asked if he wanted like 2 inches of cream in his cup he was shocked lmao
FfierceLaw 4 points 1y ago
I would just enter "extra" because that is what they are
borrowedurmumsvcard 3 points 1y ago
“we free pour our cream back here so what do you think like this much *indicates about a half inch with my fingers*”

that’s what I do and they don’t really get upset at all. if they get huffy I just offer them cream on the side in a short cup
ughmonse 3 points 1y ago
Ik this situation is a drive thru issue but I wish they’d bring the condiment bar back 🥲
mrcupcake18 3 points 1y ago
Omg yes this does happen to me sometimes. So here’s the thing, this may sound bad but I just pretend that everyone is brand new dumb. Smaller words, don’t use Starbucks/barista terminology and just say “for sure!” And just do the best you can. I mean obviously if you have to explain something that’s obvious like how much coffee something has or something is sweet or something is not vegan or anything that would be harmful. Other than that I just try my best to interpret what they are telling me. Nooooormally no one corrects me and I usually get it right but as always there’s always that one lol
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anitasdoodles 2 points 1y ago
I ALWAYS call the customer over and say ‘tell me when to stop’ when I pour cream, or ask ‘is this enough room for cream?’ Like we’re a ligit coffee shop, not McDonald’s, we don’t spend our time opening tiny packs of shitty room temp creamer lol!!
Few_Grapefruit_6421 2 points 1y ago
Yeah tbh after a few hissy fits I just stopped correcting customers and estimating if it’s light regular or extra cream
bagels224357 2 points 1y ago
I think it can make sense if you think about the standard amount of cream being 1/2”. Like, they’re wrong terminology, but if someone says “4 cream” I’ll just write it on the sticker anyway, and if I receive a sticker like that on bar I’ll do 4x the standard amount, so 4 x 1/2” ~ 2 inches of cream
galaxydisco17 1 points 1y ago
I would splash the milk in 4 times, they get what they get.
Aurora_Boreallis 1 points 1y ago
If you will a shot glass it’s 4oz of cream. We used to do them by 1oz shots at a time and it’s stuck with a lot of people myself included
Garrickrelentless 1 points 1y ago
I set "1 cream" in my head as "1/4" cream" a while ago. So "4 cream" is "(2) 1/2" cream" etc. I haven't had a customer return a coffee with too much/too little cream yet.
cbcbstargirl 1 points 1y ago
tim hortons lingo ruined the coffee world, work in a small cafe and ppl order double doubles lol. we have a spoon and carton how do i translate
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