echowolf9 6 points 1y ago
From what I remember the customer is always right didn’t mean that they could get away with whatever they wanted. What it was actually supposed to be was in regards to taste, if they wanted a refresher with a shot (gross), then that’s what they should get. But now it means that if they throw a fit they can get free things.
Upstairs_Raise7450 1 points 1y ago
I despise the phrase "the customer is always right". Like this week alone, we have a crap ton of people order drinks and had we not clarified hot or iced, they would have had to have a drink remade. And they act like it was us who made the mistake, like duh I wanted it iced even though I didn't say it.