I’m gonna try and explain it in as much detail as I can!

your grinder should always be set on metal filter, so checking that would be a great place to start. it’ll be on the right side and look like a little dial with different settings like French press, espresso, etc.

next, you take out the beans you’ll need. if you’re making a batch of Pike, take out your Pike beans. depending on how much coffee you’ll need (for your specific store and certain times of the day, you can check the app Batch Guidance on the iPads. it tells you how much you’ll need to brew for that specific time) you’ll start scooping the beans into the top of the grinder. for Pike and Dark, you use the black scoopers. for Blonde, use the blue scooper. a quarter batch is 1 scoop, half batch is 2 scoops and full batch is 4 scoops.

once you’ve scooped the beans into the top of the grinder, you start grinding (once again making sure it’s on the metal filter setting). idk about your store but for ours, there’s a button also on the right side that we press that starts grinding the beans. you grind that into the little metal cup you probably keep with your grinder from that little spout you’ll see. you’ll know when it’s finished because it starts making a very different sound when it’s empty!

now that you have all the coffee neatly ground into your metal cup, you remove the thing that you put the coffee filter in (for the life of me I cannot think or what it’s called lmao but it’s at the top of the brewing machine with a handle, looks like a basket). put in one coffee filter, neatly pour the ground coffee onto the filter. put the basket back in place over a clean and empty metal urn. on the machine, you’ll see buttons for 1/4, 1/2 or full batches. select the one you just made and press brew. label the urn with the coffee you just made (put the pike label on if you just made pike) and voila! you’re set.

in case you were also wondering how often you should brew more coffee, you should have new freshly brewed coffee every 30 minutes. the partner on CS or sometimes POS will set a timer (if you’re brewing 3 coffees at the same time, you would set it for 10 min, for 2 coffees set it for 15, for 1 coffee set it for 30). every time that timer goes off, you need to start brewing a new batch. for example, say you just brewed pike. set a timer for 10 minutes, when that goes off is when you brew dark. after the next 10 minutes, brew blonde. at that point it would have been 30 minutes and the cycle repeats, you brew a new batch of pike and so on and so forth.

i hope that wasn’t too confusing, it’s probably hard to retain it when you’re reading it because it’s just something you learn as you do it. I’m sorry your trainer and SSVs have failed to show you how to do it properly and then act like it’s your fault, that is so shitty :(

Full is 4 scoops, 1/2 is 2 scoops. Blonde takes the blue scoop. Put the grinder onto metal filter

I’m sorry you’re going through that with your co-workers, it’s the reason why I quit. I don’t understand being shitty to new baristas unless you want to be forever understaffed.

Hi OP, I suggest the first thing you do is make a half pot so you got some ready for customers. Make sure the knob on the right of the grinder is turned to “metal.” Find the pike coffee beans. At my store they are usually in one of those cubes with a red lid either on a shelf underneath or somebody negligently left them on the counter. Get the black coffee bean scoop and put two level scoops in the top of the grinder. Get that stainless steel thing that looks like a big cup and clip it on under the grinder spout, there is a knob like thing that you just push up on. Turn on the grinder and it will grind those beans and put them in that container some people call a “bullet.” Put a fresh filter, they should be nearby, into the thing with a handle on top of the Brewer urns, pull it out, dump the old filter and grounds out, rinse it off in the sink to get all the grounds out of it, put the filter in and then carefully dump your freshly ground coffee into it. I put it way down into the filter and knock it on the sides to dislodge all of the ground coffee and get it inside the filter to make sure there’s none outside the filter that will get into the customers coffee. Also, you really should pull out the urn, the big rectangle thing on the bottom flip open the spout and tip it over a sink to make sure it’s empty from old cold coffee. Slide the ground basket back up top, gently put the urn back in so you don’t dislodge that basket, select half batch and turn it on. That is not the most efficient order to do it in and you will get a lot more efficient, you’ll probably drain the urn while you grind coffee. Your coworkers sound like they are a bit overwhelmed just remember it’s only coffee and everybody’s doing the best they can. Sundays suck for the workers at Starbucks. Later when you have time, look up “batch guidance/brewed coffee” on the iPad, it tells you what kind to make, how often to make it and how much to make. In my experience, when it tells you to make only a quarter pot every 30 minutes late in the day, we always run out. But if you follow that, and someone gives you a hard time, you can always just say “I just followed batch guidance”

Dude I feel your pain I’ve been working here for ALMOST A YEAR and no one has fucking taught me this, or any of the store support duties in general. I was trained at a different store and they rushed through all of it then at my actual store they only make me do front and window all the goddamn time so I just never learned how to do any bar things at all, and they always get mad at me for not knowing these things even though it’s been MONTHS since I was taught any of it. :( shit sucks, I wish managers were more patient with employees asking for simple reminders about things

That's a really shitty way to treat your coworkers. I've had moments of thinking to myself "weird that you don't know that yet" but sometimes due to an employees proclivities, or what the shifts ask them to do, they don't get an opportunity to learn everything at the same pace, so I just take a sec to teach the other person and move on.

I feel the same way right now they put me on main bar on my second week of being a barista but they expect you to understand everything after 4 hours of telling you how its done but now showing you much of anything besides that

That's messed up... it only takes 30 seconds to show someone how to grind and brew coffee.... a supervisor can do it in a rush too.... good luck to you.

“You should know this by now attitude…even though I was hardly trained..” Should be the actual Starbucks motto

Set grinder two metal filter order brewed is pike dark blonde in the morning i brew pike and dark at the same time then do the teas then come back to the pike and dark put them in the racks brew blonde and iced coffee

To brew coffee
1/4 batch is 1 spoodel
1/2 batch is 2 spoodels
(generally all you need to do at once but check batch guidance on the ipads to see how much they think you need)

1 ice coffee package js 1/2 batch we brew into one picture half that between another ice up the rest day dot it

Hot coffee

Set tinder to 10min
Set to metal filter
Put beans into the top of the grinder based on how much you need to brew
(depending on if your store uses the bag or not) you can leave that alone for a second and grab the metal filter put your paper filter in put your ground up beans in double check the batch amount and press brew (always make sure the urn is completely in the machine it’ll make a huge mess if you don’t)
Come back after those ten min and move onto the next roast you need to brew always goes pike dark blonde


blonde always uses the blue handle one
pike dark and decaf use the black handle one

Blonde gets a different one because it’s beans aren’t as big as the rest of them as they aren’t roasted as long

Add:: When deciding which coffee to dump- whatever you currently have 2 of. So if you have just finished brewing Pike then you move the fresh brewed Pike to wherever you keep the Pike and dump the one that is currently in that spot. You would then use the empty urn to brew Dark roast into. The next time you need to brew you will have 2 Dark roasts sooo you dump the OLD dark roast, replace it with the one you just finished brewing, and then brew Blonde into the empty urn.

There should be two scoops one smaller one with a blue handle for the Blonde coffee beans and a larger one with a black handle for the Pike and Dark beans.

1/4 Pot: 1 Scoop into the grinder
1/2 Pot: 2 Scoops
FULL Pot: 4 Scoops

Most of the time you'll be doing 1/2 Pot unless it's busy and you find you're running out of coffee quicker.

On the right side of the grinder there is one "ON" switch and a dial to how you want the beans ground. You press the switch with the metal vase under the spout of the grinder until its done then click it off.

When grinding for the stores coffee it's "Metal Filter" when grinding for customers they'll usually tell you what they want.

After you grind them into the metal vase looking thing you take the basket from the top of the brew machine and put a coffee filter in then dump your coffee in there. Make sure the large urn is there and marked with the coffee you ground and press "Brew"

When the lights flash you need to dump the coffee out its expired. Make sure you turn the handle back so that when you brew your next batch it doesn't spill everywhere lol