THIS. I’ve got a few times. One was when I read an order back to someone and they snickered and said “You’re new, aren’t you.” It’s so rude. It doesn’t matter if I’m new or OG. Be nice to the person making your drink. The second was when a customer gave me a lecture on price changes and when I tried to be polite and tell him the prices increased, he began telling me that he’s been a customer for 30 years and knows his prices (like I don’t), and then wouldn’t give me a name for the drink and kept being difficult. I shut that down by being stone cold and expressionless and telling him he wasn’t funny. The third was when a customer asked me “What kind of Asian” I was and when I feigned not hearing him, he repeated the himself with “What are you?” I nearly clocked him in the face, I was SO mad.

i had only been at starbucks a couple weeks, and was trying to take someone’s order. she could’t remember the exact name of her drink, but knew it was chai. so i asked if she wanted a chai latte. immediately she’s all “NO I DONT WANT COFFEE.” like, ok. it doesn’t have coffee but i assumed she’d recognize the name if that’s what she wanted. so i just explain brewed chai, and ring her up for that with a splash of soy. she’s then “wait that’s not right, the price is wrong.” like, ok? so i explain chai latte again, clarifying it has no coffee. she the. semi-reluctantly agrees, but accepts it when she sees the price. i’m finishing ringing her out and she kinda leans in, and says in a condescending tone “you’re new here aren’t you?”
like yeah but i can still ring people in when THEY KNOW WHAT THEY WANT. idiot.

i had someone tell me i was “born to work in customer service” and took it as an insult because of her tone and the fact that she had watched multiple people yell at me and did nothing

it wasn’t said to me, but one of my partners, but someone was ordering a very complicated order (oatmeal with steamed soy milk in it instead of water but she wanted cinnamon steamed in or something absurd like that) and my partner had to ask a few questions about it. eventually the lady asks if we have nutmeg, this partner is on the newer side so she goes “one second” to ask if anyone knows if we do, and the customer immediately starts going “NUTMEG ! ITS A SPICE ! how do you NOT know what NUTMEG is ?” i was so tempted to get on mic and say something to her but my partner ended up just responding “no we don’t have it” and the lady pulled away before they could even confirm the order. of course when they got to the window the lady was pissed for no reason,o have to ask a bunch of questions about her confusing order, and another new partner was on window and eventually handed off her food and drink, but she sat there, so he asked if he had forgotten anything, and she said “i don’t know, DID YOU, it’s like nobody here knows how to work” and shoved the bag out her window and practically threw it at him (she didn’t actually throw it AT him but she like tossed it very aggressively if that makes any sense) i was on drive bar, and was putting a drink over there, so when he looked at me confused bc he didn’t know how to deal with it i checked to make he did give her everything and then just leaned out the window and said “yup, everything’s in there, have a good one !” and closed the window. but boy did i want to give her a piece of my mind

I read orders back to confirm their order because the amount of customers at the end go "I Said I want this hot or cold". This one lady she got visibly angry at me and goes "are you deaf or something? why would you repeat my order?" I was royally pissed the fuck off. I snapped back at her and said "no ma'am, I'm not deaf. As you didn't pay attention, I arrive literally 10 seconds ago. Now if you want to continue to insult me, I will direct this conservation to my manager or if you want to get your drink and leave then confirm your drink." she did and tried to apologize to me. I didn't accept it and ignored her till she left.

Literally last week this guy came in and asked for an iced coffee with "extra light light light very light cream", and when my coworker did the exact amount he wanted he was so happy. We joked with him and said "oh we're heavy handed on the cream sometimes!" And this man deadass looked at me and goes "a woman who can't follow instructions..... Every man's worst nightmare"...

Like thanks for killing the vibe with your sexism sir.

omg one of my coworker’s mom came in and got a brewed coffee. and she had a refillable cup and was like “ you know i get the reusable discount, right” and i couldn’t find the button so i kept searching and i’m getting more and more nervous because shes staring me down. and my ssv comes over and the mom is like “she’s new isn’t she?” in this condescending tone. and then she didn’t even tell me what she wanted in the coffee

An old guy we have as a regular came through drive a few days ago. He doesn’t ever wait for a greeting, just says “grande pike no room” and drives ahead immediately. I was on window that day. He looks at me when I’m about to hand him his drink and says “stopper” so I put in a stopper. He says “why would I want this thing? That’s stupid. Who the hell wants a stopper?” My response was: “every other person who says ‘stopper’ to me without context is asking for a stopper.” He rolled his eyes and said “so stupid” and drove away.

So, this didn't happen to me, but it happened to another partner I know. So, lady comes up, I take her order, and everything seemed fine. My fellow partner that was on the floor with me starts making her drink. That day, he decided to wear his Starbucks Pride shirt, as he is a member of the LGBTQ+ community. So, lady strikes up a conversation, and asks him what his shirt means, so he starts explaining it, and she starts telling how disgusting that is, and how she can't believe that Starbucks supports such a thing, and this and that. He actually got so pissed, he stopped talking to her entirely, and said over the headset to our shift who was in the back at that moment, "You might have to come up her before I smack this lady." So she left after he handed out her drink, and he told me and the shift all about it. He was shaking he was so mad.

mine was “you’re too hyper you need to drink less coffee” just got back from my 10 and my manager was standing at warming i was just asking if you were doing anything fun

You all saw what I have to deal with. I just ingore these people for the most part even if it gets to the point where they are doing harrassment behind my back or stuff that its just bullshit.

Customers don't bother me cause I lump them all the same and the worst is my co workers harrassing me even when I am no longer working. I can't get their harrassment to stop so they can continue to sabotage my life after. I just do my best to ingore and block I haven't been able to do anything.

Even though yeah I am 30 year old I still get side effects from this shit being so constant. It slow down my process a lot with interaction and I just basically don't talk to people anymore or just celebrate my holidays as and stuff alone. I am trying to stop my body from constantly being in a fight and flight respond. That's the shit that fucks me up. I can't really go anywhere without feeling sick. By sick I get shaky more so social anxiety,which I haven't really dealt with before until now.

Oh God i have so many.
My first one ever was when I was only working there for about two months, this guy misgendered me at every turn, and said "I'm sorry to ruin your first day of work." And i said "it's not my first day". He then replied with "you sure? It seems like it." Next time the guy came back he started yelling transphobic bullshit at me over the fact that i asked him how much half and half he wanted in the side and when he refused to tell me, he got mad that i would charge him for a cold milk. I had to sit in the back for about thirty minutes because no matter what my shift said to the guy, any time i came out to help bar or stock things, he would be so enraged by the mere sight of me that it would make things much worse and he'd start spouting bullshit at me again. He had to be escorted out by security. Somehow, he just got off with a warning and is still allowed in our cafe, though he does not come in often anymore. And whenever he does come in, he never gets anything and will sometimes even bring those massive bottles of Starbucks iced coffee you can get at the grocery store. He also usually does this thing where he pretends to be on a phone call very loudly. I will gladly await the day when he gets banned.

some girl came up to the handoff station asking for a short cup, pointing to the cups. i ask her if she wanted just the cup or if she meant the pup cup and she said just the cup. we were out of short cups that day so i said im sorry we are out. is the tall ok? and then she said “what? you guys are out of whipped cream?” and i was like “what? did you want the pup cup?” and she was like “do you not know what a pup cup is” ma’am i work here 😭 the miscommunication was so bad but it irked me how she said that straight to my face. i was so mad

I am a Trans Partner and I will never forget this interaction.

What is that? *customer points at my He/Him badge*

Oh my pronouns. I am Transgender.

Well at least you aren't one of those weirdo They/ Them people.

I was standing there holding their coffee in shock. People are gross.

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“Wow your skin is so shiny” thanks thats so nice of you to notice

When I repeated an order back to the customer and she goes to her friend, “what is she stupid?” The Fck Cuntsomer?

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I haaateeee when people ask me to read back their order on the drive thru when it’s obviously on the screen especially when it’s something so simple. I had a guy come through and he orders a doppio in a short cup with a splash of whole milk. Easy. This man. “Can you read that back I need to know you got my order right. Read it back to me” like dude did I sound stupid to you? I know I’m a Starbucks barista but I’m fairly sure I know what a doppio is ? It’s so condescending to me, it might be fine for other people but GOD it hurts my feelings