We have a regular who is rude every single time he comes through drive. He stops at the box, says “grande pike” then drives away. When I’m on window, he always lectures me on something I “did wrong” with his order.

A few days ago, he looked at me and said “stopper” so I tried to hand him a stopper. He rolled his eyes and said “why would anyone want a stopper? That’s stupid. Nobody wants this thing. I DON’T WANT A STOPPER.”

Yesterday, he pulled up to window with his hand out, holding a 5 dollar bill and said “I’m good,” which meant nothing to me because it was the first thing either of us had said. I thought maybe it was a sarcastic response to me not asking him how he was. I handed him his drink and tried to give him his change. He again rolled his eyes and said slowly and loudly: “I don’t want this shit. I said ‘I’m good.’ That means I don’t want change. ‘I’m good’ means ‘no change.’ It’s not that hard.”

At a different store I frequently work at, there’s another condescending, bitter old man who gets a grande dark roast in a personal cup and specifies “no room.”

Except that he complains if you don’t give him an inch of room. He also complains if you give him too much room.

He won’t put his cup into the mug we use to avoid touching personal cups, says “you need to get my coffee now” when I tell him his total after typing it in, and complains and lectures if someone who hasn’t seen him before dares to ask him what size fits in his cup or if he wants anything else.

And these are only two of them. I have stories about at least 5 different regulars between those two stores, all old men, all condescending and rude, and all who make jokes and talk with the men but roll their eyes and yell at the women.

I’m over it.