Been with the company 7 years. My mom worked at Starbucks while I was in middle school/high school as well. This isn't the same company anymore. Perhaps it never was.

Leaving my 3rd store and my 9th manager. I moved once, at year 3, and I've been a shift for 5 years. I make a whole $2/hr more than when I started.

I've been assaulted, screamed at, sexually harassed, I've been spit on, I've had drinks thrown at me. I've gotten death threats, I've had customers try to follow me home. I've been told to come to work sick, I've had my hours reduced so much that I had to find a different place to live so I could afford to pay rent, and the last few months I wasn't getting scheduled more than 18hrs/week no matter how much I begged. I was about to lose health insurance anyway.

I've had high 70s customer connection scores and low 20s, I've gotten QASA achievement pins, and failed health inspections because my SM stopped scheduling clean play over a year ago and punishes us for getting out late. I've won POQ 4 times and been written up for not bringing a positive attitude to my floor.

My breaking point was a customer spitting on my face while I was on my lunch and then being told that we needed to remain open the rest of the night. I refused to come in for a few days and then got COVID tested. I got written up for this.

It's been great and it's been incredibly shitty. I'm done crying in the shower after work, and I'm done feeling unsafe at work.