Ristrettooo 8 points 1y ago
The espresso machine is super-automatic. You just fill the hoppers with beans, press buttons for the amount and type of shots you need, and it does the rest. The older machines require more manual calibration than the newer ones, but there’s very little work involved in pulling shots.
Milk is different: we pour and steam milk for each drink. The machine automatically stops steaming at the correct temperature, but you do have to learn how to aerate and foam the milk properly. It’s covered in training but it takes practice.
As far as working here goes . . . your experience can vary a LOT depending on your store, how busy it is, the kind of customers you get, your team, etc. If you’ve worked in food service or retail, a lot will be familiar to you. It’s generally a very fast-paced job and there’s a lot to learn. It can easily take a few months to feel comfortable with recipes and routines.
I consider myself lucky to have great coworkers, but I think the company overall plainly only cares about its shareholders and does a shit job of pretending they have a clue what it’s actually like to work in a store, which is one reason why we’re seeing so many stores (including mine!) trying to unionize.
Despite that, if the pay and benefits appeal to you and you have a store near you where it seems like the baristas are having a good time, then I do think it’s worth applying. The application is pretty quick and you might like it!