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Starbucks Baristas: The daily grind

Full History - 2022 - 04 - 01 - ID#tu8jus
27
Unions (self.starbucksbaristas)
submitted by The_tired_barista
I keep hearing everyone say we need to unionize, but I’m not hearing actual reasons why. Why are people pushing so hard for Starbucks to have unions, and are they actually worth it?
bedroomwitxh 71 points 1y ago
1.) Nationwide we are not given enough hours to survive. We are adults, parents, and people, who have bills to pay and lives to live, that cannot happen at 15 hours a week.

2.) we are constantly told that we have access to wonderful benefits, many of those wonderful benefits can only be given to you if you consistently work over 20 hours. you can’t consistently work over 20 hours if you’re consistently being scheduled for under 15 hours (even the strongest and most long baristas get 15 hours or less).

3.) when you receive access to those “amazing” benefits, like free health care, you’re still paying money out of pocket for medical appointments and paying hundreds a month for health care. My 4 year coworker was paying $600 a month for Starbucks “wonderful” healthcare, and still being billed $100+ for any medical appointment they went to. Not to mention, the asu program is NOT free either like they say. Multiple of my coworkers have had to owe on their taxes due to being uninformed about the tuition program and legalities.

4.) Nationwide, we are consistent understaffed which equals, overworked. We cannot be soloing on cafe bar and drive bar, in the middle of peak, and expected to grab food at the same time. Yet these are expectations my store, and many other stores nationwide have everyday. Why am I being paid to do three jobs, for the price of one?

5.) unrealistic expectations. cannot have drive times under 50 seconds, or high customer connection scores, when three people are running a drive thru and cafe store in peak. then we are punished by more hours being cut, and less labor being given, due to those unrealistic expectations not being met. we are not given the support we need to meet those expectations.

6.) Starbucks is becoming unaligned with its true values. you cannot have consistent truly valuable moments if you’re continuously being expected to cash a person out and give them their drink as quick as possible. yes, good moments happen sometimes. but when we are literally told what movements to make, and exact policies to follow to cut drive times by even a SECOND, we are out of touch with true customer satisfaction and focus.

7.) while baristas are busting their backs to make less than 2 grand a month, having NO work-life balance, SM’s, DM’s, and RM’s are given high pays, with what seems like endless leaves. I got hired at Starbucks almost 8 months ago. Yet somehow, my DM has been gone on THREE different month long PAID leaves. Why is my DM able to take off over three paid months, without question, but if I take one sick day, it’s a struggle to get my sick time in, and I’m questioned for why I’m unable to work.

8.) Sick time is racked in incredibly slowly. 1 hour of sick time per 30 hours worked. If the majority of baristas are only being scheduled 15 hours a week, that’s literally 1 hour of sick time every pay period. 2 hours of sick time every month. 24 hours of sick time every year. The fact that we’ve lived in a pandemic for two years, and are only getting 24 hours of sick time on average, is bullshit.

9.) low pay. please tell me why my partners who have worked for Starbucks over 5 years, are only making $1.22 more than I am, as a fresh 8 month barista. Are you really comfortable with that? I put pay at the of this list for a reason. A lot of people who don’t understand why we’re unionizing think it’s just about money, but it’s about so much more than that. It’s about fucking LIVING. You cannot LIVE and experience LIFE while working at Starbucks. And if you are able to, you are one of the blessed few.

I can give you 9 more reasons if need be :)
pumpqumpatch 12 points 1y ago
This is such a good list. As someone who has a hard time articulating this when asked on the spot, I appreciate it!

I’ll add that ironically, when you’re being under-scheduled, it makes your work-life balance even worse. I, thankfully, have only had to deal with my hours being cut maybe 2 out of my 15 months with the company, but when it happens, you’re forced to scrounge for whatever shifts you can get.

If there aren’t any available shifts to pick up, baristas at my store will write “call me” on the schedule. In this case, instead of being scheduled and able to plan your life around work hours, you spend your whole week ensuring you’re available to drop everything and come in at a moment’s notice. I have a friend/coworker who casually does this even when she has enough hours, but knows we’ll be understaffed and she’ll be called in. Starbucks can decide at any minute that we aren’t needed, yet we’re all constantly on call (and god forbid your manager decides you’re not “available” enough for not being ready to constantly come in on your days off.)
bedroomwitxh 3 points 1y ago
We have this struggle at our store too :( and when baristas are often only given one day off, they’ll come in on that ONE day and can end up working 7+ days in a row. I’ve had coworkers work over 11 days in a row, and I’m sure others have done more. It’s not okay
cookiemonstah87 1 points 1y ago
I've done that a few times recently. And none of my shifts are over 5.5 hours. It's insane! Just give me a couple 8 hour shifts and I'll be so happy!
Paid-Not-Payed-Bot 3 points 1y ago
> I being *paid* to do

FTFY.

Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in:

* Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.*

* *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.*

Unfortunately, I was unable to find nautical or rope-related words in your comment.

*Beep, boop, I'm a bot*
bedroomwitxh 3 points 1y ago
Awww good bot. Thank you for this educating experience
cookiemonstah87 2 points 1y ago
A big one for me is schedule consistency. I'm frequently working opening shifts 4 days a week with a random close in the middle, plus my days off are never the same from one week to the next, and even working 5 days a week, I'm only working about 20 hours. I feel like I never have time to physically recover so I'm constantly in pain, plus the one late shift throws my sleep off, and basically at 20 hours a week, I'm living the same way I was when I was working 80 hours a week at a previous job. This is not a life.
dthomp0806 1 points 1y ago
For number 1- how does unionizing make starbucks give you more hours? It's still the same company, how can the union make them give you more hours? I've never understood this. TIA
bedroomwitxh 6 points 1y ago
When you successfully form a union, you gain a seat at the bargaining table. One of the things you can bargain for is more labor, which means, more hours to the employees. Hope this answers your question.
cookiemonstah87 2 points 1y ago
There are a number of reasons companies will cut hours, most have nothing to do with the staff. Unions can help the staff have a guaranteed minimum and maximum number of hours so no one is forced to pay rent or lose benefits due to too few hours, and no one is forced to work over full time without solid overtime pay due to lack of coverage.
Dzfranken 0 points 1y ago
I did not read your whole post but in the 2nd paragraph you are already incorrect. Starbucks does not offer free healthcare. They offer healthcare with a premium discount meaning that they pay they pay for half of your health care and you pay for half approximately
topic_discusser 38 points 1y ago
Unionizing gives you organizing power. It’s absolutely worth it - there are plenty of data showing that pay rises with unionization.

Imagine going to your boss and saying you will quit if you don’t get a raise. Just you. Very likely you won’t be with it because they can just hire someone else.

Imagine your whole store goes to the boss and says the same thing. Boss will be much less likely to fire ALL of you.

Now imagine your store plus ten other stores in the area go making demands. Being in a union means it’s not just one employee vs the corporate execs. It’s all of you organizing and fighting together. Hope that helps!

EDIT: Word choice
Mission-Accident-917 14 points 1y ago
If youre already planning on leaving please explain why yall wouldnt vote yes to the union to 1 fuck over starbucks and 2 help your coworkers who are struggling to pay bills and eat if they miss even 1 day of work
cookiemonstah87 2 points 1y ago
How do we vote for unionization? This hasn't come up at my store at all, I feel like all I'm hearing about it is on this sub
Mission-Accident-917 2 points 1y ago
You speak to SBworkersunited they will get you into contact w union reps from there you speak with other partners remember nothing is a secret if someone else knows so the process moves quickly to avoid issues with starbucks punishing pro union partners (illegal and the union will fight for you on it in court as well) the initial vote just needs to be majority vote… essentially we would all go to a meeting somewhere talk to the union rep and sign cards stating we want a union then from there an intent letter is made up then after that the union and corporate will make a choice on an official vote this vote will be anonymous completely but starbucks has been known to add extra security cameras during unionization to make you scared
Lost_Treat_6296 10 points 1y ago
If you've got a good manager. I'd say don't do it. They'd be punished HEAVILY, probably relocated, and your hours will get cut and you'd be under scrutiny.

If you unionize you may ask Starbucks to give paid vacation time, the ability for shifts to turn off mobile orders, regularly given raises, bonuses for working understaffed shifts, ensuring you're given the hours you've requested or forced cash compensation, the ability to strike if an unsafe working environment has emerged, and the ability for healthcare benefits with a lower minimum amount of weekly hours. Amongst this, your store will argue to keep benefits you care for, and ones that you want to see. Your most important benefits will be HEARD and listened to.

Also repairs on broken equipment will happen quicker! ❤️

This is what I've heard through talking with Buffalo unionizers.
melodiic_ 11 points 1y ago
honestly? even if you have a good manager already, corporate sucks and that's never gonna change. IMO the benefits and improvement to working conditions that a union can negotiate outweigh the potential backlash for organizing your store 🤷
The_tired_barista [OP] 0 points 1y ago
Imma start by saying two things, personally i live my SM and they try to support us as best as possible, it’s the other baristas at my store who are lazy and refuse to help. Secondly I don’t know anything about unions other than my SM is against it and my father strongly discourages them.
I was told if we joined the union, nothing is guaranteed we could lose everything and get screwed over. I’ve been told that whatever wages we would agree to wouldn’t change for however long our contract states. I have been told our hours can be messed with and the dues are insane. I’ve been told if the store “goes up for union” that it’s a majority vote and if we vote for a union, (even if it’s only 1 person voting) the entire store gets unionized. I’ve been told we wouldn’t be able to work at different stores, which is where rn I’m getting a decent amount of my hours from. Are any of these things true or just propaganda for anti union?
chikndinner 40 points 1y ago
that’s literally all anti union propaganda.
Lost_Treat_6296 9 points 1y ago
IF the bad baristas survive till your store unionizes it will be 10x harder for them to be fired fyi.

In theory, yes you could be screwed over. That's why most unions are affiliated with Starbucks Workers United, because it's a trusted place that has proven to put the workers first and get the existing benefits and extra ones. You guys wouldn't join a union if your benefits were being screwed over.

Wages can absolutely be negotiated. There's a reason that union workers are on average, paid better than their non-union counterparts.

Also your union contact will be renewed every 5 years. Unsure of the loopholes but it's entirely possible to de-unionize your store (as it's happened before in the early days of starbucks) if it's unpopular.

Also the union dues for Workers United are posted and very transparent on their webpage. I believe it's $10 a week for full time workers?

Can't vouch for whether you can work for non-unionized stores as a unionized worker.. I do know that your store manager can work on the floor in unionized stores (which is a common lie told)
EffervescentWalrus 2 points 1y ago
I’m pretty sure the SM can work on the floor if you’re unionized depending on if you’re a “right to work” state or not. Around half of the country is, half isn’t. I live in Pennsylvania which is not a right work state, so only members of the union can work at the unionized store. (No borrowed partners from non union, no SMs)

Edit: I say “half of the country” assuming you’re from the USA. I know Canada has had 1 unionized store for a while. Before Workers United.
dthomp0806 1 points 1y ago
Why can't managers be in the union? Who would run the store if the manager isn't there?
cookiemonstah87 2 points 1y ago
The reason managers can't be in the union is because the managers are the ones making the schedules, among other things. They are in control of things that workers want to unionize to correct.

I'm actually surprised shifts can be in the union. Previous jobs I've had, the second you get promoted off the bottom rung, you're not in the union anymore
Lost_Treat_6296 2 points 1y ago
Store managers can't participate in union votes, therefore cannot be a part of the union. They will still run the stores, but will be very differently treated than unionized workers with different benefits, etc.
Alive-Particular2286 5 points 1y ago
I’ve worked for unions. You never get screwed by the union. You get screwed by the people who benefit paying you less.
DaddyGray69 2 points 1y ago
The biggest change with joining unions is that ASMs become useless and that the store manager job becomes 40 hours of Admin work. SMs won't be allowed to jump on the floor and help in busy rushes because it will be considered a union job and the SM helping takes potential hours away from union employees.
melodiic_ 4 points 1y ago
just fyi this is union-busting propoganda! SMs can still work on the floor at unionized stores!
DaddyGray69 2 points 1y ago
It's not union busting propoganda... It's actually something that most unions do to protect the wages of the union members. If a store manager works 20 hours a week on the floor that 20 hours out of the budget that baristas or shifts won't be getting.
bwaydood7827 0 points 1y ago
that is true. you don’t get to sit down and negotiate yourself, the union does the negotiating for you and nothing is guaranteed. theoretically, the union can say they’re going to get you $25 an hour, and they could get that but with a lot of benefits taken away. it is a majority of those who vote, so if only three people in your store vote and 2 vote yes, then everyone will be apart of the union. personally i see both sides, but am leaning against it, because i’m unsure that it will solve more than it will negatively impact the starbucks culture i’ve come to love.
melodiic_ 8 points 1y ago
you seem to be misinformed. the partners at your store ARE the union. no union has ever negotiated to have benefits taken away from partners, and union membership is not mandated to work at a store represented by workers united! please do independent research, starbucks lies about unions! (also dues are literally a maximum of $40 per paycheck, which is nothing when you consider the wage and benefit increases that unionizing brings!)
venusiangirl 8 points 1y ago
Every barista consents to being apart of the union afterwards. Even though the entire store votes to unionize if someone votes against it they do not have to be apart of it. It’s a separate contract after your store unionizes. I’m almost certain it’s illegal to for a union to have compulsory membership
HamburgIar_ 5 points 1y ago
Correct in the sense that a union cannot have compulsory membership but it relates to union dues. If you work at a store that unionized, you are a part of the union however you cannot be forced to pay union dues.
The_tired_barista [OP] 0 points 1y ago
That’s what I’m thinking. They can make all these “promises” but could end up hurt us more than helping. Rn we are guaranteed to all of our benefits but if a union comes in a talks on our behalf, they might not listen and could potentially screw up everything. I’m just worried. While unions haven’t hit my state yet, I still am nervous.
SBWorkersUnited 10 points 1y ago
So, the "union" in this case is literally just your store. Sure, there will be a rep who will train you all in negotiating, and resources, and networking with other union stores, but this is partner-led, notably in the following ways.
1. Your store would elect people to be on the negotiations committee to get a contract
2. Your store would have to vote to ratify the contract in another democratic vote

For example: Elmwood and Genesee in Buffalo each have negotiations committees of about 4-5 partners who were elected by their stores.
So, while it is true that "you may gain, you may lose, or you could stay the same", its the partners writing the contract and the partners approving the contract. If you negotiated less than what you have, I don't see why you should vote yes for that contract.
email us @ $1 if you ever wanted to discuss in more detail what the process looks like from a partner going through it.
Kings_and_Dragons 8 points 1y ago
Right now we arent really guaranteed our benefits. Just look at the past two years, our benefits have fluctuated wildly based on corporate decisions on policy. And I've personally been told in regards to getting Electrolysis covered (as the company has promised to cover all gender affirming care, even if not covered by base health insurance) "jump through these hoops for every session, because policy on what we will and won't cover can change month to month."

A union is a much better guarantee of having benefits covered, because what the company us required to do is set down in a contract.

Also remember, that if your store unionized, *you* are the union. You and your fellow coworkers at your location. The only way for the union to not follow up on its promises and strip you of your benefits is if you vote for that to happen. And frankly, we're all at this company for the same reasons. With how important the healthcare and the benefits are to *everyone,* there's no way a union would vote to strip away their own benefits like that.

Keep asking questions and looking into what unions are and how they help! They should be empowering, and for that to happen you need to address your concerns in regards to them first. But food for thought, statistically, unions generally see a raise by about 30% after unionizing. And with things like rising wages to meet inflation year to year being a part of Starbucks worker's United's goals, things could drastically improve for a lot of starbucks partners. They call us partners, but now we want them to treat us a little bit like it too.
FfierceLaw 3 points 1y ago
the moment they cut hours in February 2022, your benefits were in jeopardy because partners may not accrue the BEN hours necessary to keep benefits. The deadline is still the last pay period before July 5 2022 and you still have to have 520 BEN hours. I'll say it again a different way: They cut partner weekly hours but did not make a corresponding reduction in the BEN hours needed to maintain benefits. They control your ability to get the BEN hours you need. They are playing both sides of the game unfairly
bwaydood7827 2 points 1y ago
interestingly enough I found out the other day that it’s legal for unions to make as many promises as they would like, but they aren’t legally required to actually follow through with them. whereas the company isn’t allowed to make any promises even though they can follow up on them. to me unions are just really confusing and i feel like there is propaganda on both sides, so i’m just going with the sure thing, which is the monster i already know
acnh1222 2 points 1y ago
Something that I’m curious about (and maybe someone will see this and know the answer) is that I don’t plan on staying at Starbucks forever, or even long term. I’ve been here eight months and that’s already longer than my original plan. If my store does plan to unionize (which I don’t think there are talks to), would joining the union be practical if my plans are to leave so soon?

My only experience with knowledge of unions is actors equity since my degree is in theatre production so we used the actor’s equity handbook as a textbook for multiple classes 😂
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