Starbucks Baristas: The daily grind
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Please Check your attitude, Often. (self.starbucksbaristas)
submitted by MemesandSpeech
So, I was on bar today and in the first hour I spilled some milk & espresso. **(The oat milk box knocked over the cup. I went to clean it up; obviously.)** One of my coworkers looked at me and was like: "Already?" **(I apologized and cleaned it; to the point she light shrugged me to give a customer a drink. K)**
Lo and behold when I was on bar **(Putting milks)** and she was assisting on bar, she was straight telling me to go hurry and go to register **(First of all, I just came back up from grabbing milks after my 10 in which you could have done it instead of looking at the fridge and giving me a list. Second, I just put a milk in and we both know you isn't going to finish restocking for me.)**
And of course she was complaining about the job and how she wants to quit in to which I'm looking at her like **OK? What do you want me to do with that? Help you quit?**
Honestly, I don't care if your older / younger than me BUT watch your tone ESPECIALLY if you not my shift, mess up /B.S on drinks too and constantly checks the time while alongside complaining about anything! Cause I don't vibe with utter nonsense / attitude.
Lo and behold when I was on bar **(Putting milks)** and she was assisting on bar, she was straight telling me to go hurry and go to register **(First of all, I just came back up from grabbing milks after my 10 in which you could have done it instead of looking at the fridge and giving me a list. Second, I just put a milk in and we both know you isn't going to finish restocking for me.)**
And of course she was complaining about the job and how she wants to quit in to which I'm looking at her like **OK? What do you want me to do with that? Help you quit?**
Honestly, I don't care if your older / younger than me BUT watch your tone ESPECIALLY if you not my shift, mess up /B.S on drinks too and constantly checks the time while alongside complaining about anything! Cause I don't vibe with utter nonsense / attitude.
Illustrious-Air9834 9 points 1y ago
This community never fails to make me feel understood!! I have a lead that picks apart every little thing I do. Feels like there’s so much hate in her tone and attitude-I never got any proper training and they have so little patience with me when…I WAS NOT TRAINED. If I knew not to do it, I promise I wouldn’t have done it.
Zealousideal-Star448 4 points 1y ago
I have a lead that knows how to push my buttons, we are a drive thru and cafe store, so we have two machines the spit out drink stickers cafe/mobile and drive thru. I was on drive thru order and after I pushed the order thru they wanted to change something (can’t remember what) on one of the many drinks they ordered. And so I walked over to grab the sticker so I can write on it and the shift lead yells from across the store (in front of customers and partners) to not pull his stickers and to tell him what needs to be done.
1. Put on a freaking headset if you suddenly are on bar so I can just tell you then
2. I am not yelling across the whole bar to you about a drink 7+ stickers from now in a large order that is very complicated with many drinks
3. I didn’t know you were on bar seeing as you are playing with the pastry case when I’ve been waiting on a drink for a few minutes
4. I was told in training to pull the stickers as to better sequence
5. Not in my 2 months in this store have you told me to not pull your stickers
6. You yelled at me like it was a life or death thing infront of many baristas and customers. Over stickers… The window was open and the customer was confused as to why I was getting scolded.
1. Put on a freaking headset if you suddenly are on bar so I can just tell you then
2. I am not yelling across the whole bar to you about a drink 7+ stickers from now in a large order that is very complicated with many drinks
3. I didn’t know you were on bar seeing as you are playing with the pastry case when I’ve been waiting on a drink for a few minutes
4. I was told in training to pull the stickers as to better sequence
5. Not in my 2 months in this store have you told me to not pull your stickers
6. You yelled at me like it was a life or death thing infront of many baristas and customers. Over stickers… The window was open and the customer was confused as to why I was getting scolded.
Iprobablyhateyou4 4 points 1y ago
100% agree. I’m at my breaking points with a few of our shifts and trainer baristas. Like $100. I was never told to not take them. No where in my training was I told not to take them. Yesterday, in drive thru, I take a $100 and the shift DTOing yells at me for taking one and makes a point to tell me my drawer will be empty. Now every time I get on drive thru, I’m gonna write, no 100 ever. I have bad memory so it’s helpful. Another time, different shift, I’m making an iced coffee, I think I did ice before creamer and she takes my cup away from me 3 times to dump it out and told me to remake it. At this time, she wasn’t the key holder, I had gotten extreme pissed. On that third time, I almost threw the cup and walked out. Another shift, a guy shift, will poke my back or side touch my arm to tell me to end a conversation or the drive are ready in drive thru. I told him to stop and yet he continues. I told my sm yesterday so I hope it stops. I have so many stories and I’m sure a ton of baristas on this subreddit do too! You are not alone with assholes that work for Starbucks.
J-cat_loves_dogs14 3 points 1y ago
At my store our SM says to always take them, but some of my SSV have told me not to take large bills. I remember one day we were busy and i ran out of $10 and $5 and when I told my SSV he’s like this is why were not supposed to take large bills. Don’t complain to me talk to our SM if you have a problem.
Iprobablyhateyou4 5 points 1y ago
The sm said to take them, yet you’re being told otherwise by a shift. I can’t even try to understand that.
FearlessSentence9667 1 points 1y ago
this is how it is at my store. every time a 100 comes thru my ssvs say “never take them ever” but once my sm was there and i turned to her just to see her reaction and she said “just tell them their change is gonna be in fives, ones, and rolls of coins, and if they still say yes then take the 100” so it’s like ? who do i even listen to at this point bc i’ll get yelled at either way
Downtown0317 2 points 1y ago
This, also this tells me you don’t want to do your job o get change out of the safe. (The shift)
Loose_Bumblebee 2 points 1y ago
ugh the same thing happened to me too. nobody ever told me not to take $100s during training. i took one this past weekend and my shift was like you have to let me know beforehand if you do that which okay fine, but nobody told me beforehand! and same with the iced coffee, apparently it’s iced coffee to the second line and milk to the third then ice 😐 someone was saying that to me when i wasn’t even making an iced coffee
Zealousideal-Star448 1 points 1y ago
??? To the 3rd line?! That’s a lot of milk! Is that the standard?
Loose_Bumblebee 2 points 1y ago
iced coffee to 2nd line on cup then from that line fill with milk up to the third idk if that makes sense i’m bad at explaining
Loose_Bumblebee 1 points 1y ago
basically like this
_____
|____| } ice
|____| } milk
|____| } iced coffee
|____| } iced coffee
^ from bottom of cup to top
_____
|____| } ice
|____| } milk
|____| } iced coffee
|____| } iced coffee
^ from bottom of cup to top
Zealousideal-Star448 1 points 1y ago
Lmao I think I get what you mean but it just seems like a lot of milk
Loose_Bumblebee 1 points 1y ago
ugh the format didn’t work
Zealousideal-Star448 1 points 1y ago
For the 100 bills we can take them only if we know we have enough money to last another hour after. And even so we have to have a shift lead check if the bill is real, (even if the pen says it is). But some leads get all pissy about checking it yet they literally told me shift leads have to check 100s 50s we can get away without having to call them over.
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