Read Page 27 and 28 in your Partner Guide. Everything you stated is within the guidelines except calling during peak.
[deleted] [OP]1 points1y ago
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CTcoreyCT1 points1y ago
You have access to it on the Hub. You should have received one and signed a paper saying you’ve received it and read it. So that’s probably why you are signing something now.
[deleted] [OP]1 points1y ago
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CTcoreyCT1 points1y ago
Yeah, there’s nothing wrong with it. It’s better than writing a corrective action for everyone. It’s just a paper stating that you’ve been told about whatever is on it, that way if there are further violations someone can’t say, “I didn’t know.”
[deleted] [OP]1 points1y ago
Definitely not allowed. iirc, handbook says 5 minutes for late policy. Also it’s illegal for SM or anyone to ask you about your symptoms or why you’re calling out, or at least that’s what I was told
Comfortable-Plane9440 points1y ago
Yea I could go to the DM, or even better file a report with ethics and compliance. That’ll take care of the problem real quick
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