this is a result of my biggest pet peeve. people just throw around these pumps and barely clean them (from my experience). and then when they do clean them and maybe actually take them apart and put them back together people don’t screw all the parts on to be tight and secure and this happens. TLDR: make sure the top and the nut for the spout are screwed on tightly before use.

I walk around tighteng all of them a couple time a day.

It screws back on ...

replaceable caps! You should be able to screw it back in.

I don't know if they still do it but every year my store used to get a brand new cap thing for pumpkin spice with our first shipment of the sauce

They do screw back on…but you gotta pretty much take the pump apart and clean it. I hated when people don’t tighten everything back up after cleaning, or when they notice it getting loose on the bar 😩

Do y’all not take them apart to clean them…

it looks like the threads broke off into the cap—this has happened to a couple of the pumps at my store as well 😭

OUR WHITE MOCHA DID THIS ON SATURDAY

For all baristas out there If you are not fully confident in reassembly then just don’t you can clean it fine without taking it apart every time and it saves me the annoyance of either wasting a few minute washing, disassembling, checking, and reassembling pump right after we fill it.

Ugh, I hate when that happens. We had one of those actually strip to the point it wouldn’t screw back onto the plunger anymore and we had to use a backup and order a new one.

i hate when this happens lol. too many times a shift

Rip OP. But just like others mentioned, just take it off and twist it back on