wow, i’m so sorry. that is not okay. please let your manager know or call PCC.

Saying "remember to hold it" and telling you what to do afterwards like it was your fault or something after you got a fucking injury

I would have lost my job

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Doesn’t matter. Right, wrong, meant to or not. Any injury has to be reported as it can mean your covered under workers comp or not. Esp. any head bumps as even a mild thump can be a mild concussion. If you feel it anything after a minute or two, it’s because of an inflammatory response.

Tbh, it sounds intentional and these kind of people were raised with that same kinda of “examples.” Please let your manager or PCC know and file an incident report on the store iPad within 48hrs. If you can’t do it for yourself, do it for the next dozen baristas who’ll be treated as such.

If that’s okay, then what’s next? Nothing is more important than your health and safety.

Somewhat similar experience. Except during training it was fine, and then afterwards she got very clearly irritated at my mistakes. Saying stuff like “What are we doing?“ as I was very clearly making a drink, but was doing it the wrong way. Felt like shit after those shifts.

your trainer sucks ass…. otherwise sneak in some velcro for the ice bin and make it seem like it appeared out of nowhere and everyone will be so happy

Definitely would report it to the manager

……am i the only one who thought this was funny… like this is something my coworkers would do to me and we’d laugh about it🧍‍♀️

omg nooo i would never let it fall on a trainee

No that’s not normal I would have been mortified if I did that! I also don’t trail around partners to watch them get ice because they don’t need my help/ guidance there. A good trainer/leader knows how to guide someone and teach them without violent incidents to connect the pain to the lesson.

I literally got a concussion from that. Your trainer sucks. Send that one back and get a new one.

I'm sorry that's so funny I would just laugh

Uuuuh no. Trainers should NOT do that. I would be pissed 😂

i promise you that this is not okay and not all trainers are like this!! please tell your manager so this doesn’t happen again. i’m so sorry!

It sounds like she knew you weren't holding it and either expected you to grab it before she let go without actually telling you that's what she meant, or wanted you to learn the hard way. Either way, that's definitely not ok! Head injuries can be really serious!

No that is not the norm.

… wtf lol she’s horrible

Yikes yea talk to your manager about it

Head injuries are not a joke at all. And if anything, imagine if that was your hand. Idk about talking to that shift, I’d say talk to your manager

In your two weeks notice make sure to mention it. You won't have to deal with her after anyway. By not saying anything it'll happen to someone else. It doesn't matter the trainers intentions, how it felt to you is more important. Especially if you're leaving anyway

No, that is clearly wrong and borderline abusive. This is not okay.

That's actually insane and she needs to be written up for that fr, she could have hurt you doing that bc those fucking things come down HARD

Not going to lie I've had that ice door drop on my head more than I can admit. It hurts so much when youre rushing during peak to get ice.

Not all trainers. But some people teach in very unconventional ways.

Don't report something that small as getting bonked on the head tho, especially because you're new. You gotta get used to getting roughed around a little bit, otherwise you ain't gonna survive. If you're considering quitting over the ice bin falling on u, then just do it. I promise u that worse things will happen in every job you have then an ice bin falling on your head.

going to your SM or DM over them not holding an ice bin lid is something that will make u seem oversensitive and unable to handle the job. Unless u got hurt, it's not worth bothering for something that happened once.