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Starbucks Baristas: The daily grind

Full History - 2022 - 04 - 13 - ID#u2w8zt
7
I need to rant (it’s long I’m sorry) (self.starbucksbaristas)
submitted by ky_jellyy
I am so beyond frustrated with my current store and manager.
I’ll try to give some context here, Me (21F) and my best friend/ coworker “Y”(25F) have been having issues with our manager for the past few months. (Let’s call my manager T for now)

Everything was fine with T and us, until T prompted a certain barista to become a shift supervisor. (Let’s call this shift A)
A has never liked Y and I due to their own religious beliefs….. which is fine, but they have a hard time keeping it professional at work. Because of this, A has requested that they do not get scheduled with Y and I.
A gets promoted to SV, but makes a secret agreement with T that they never have to close because they only like opening, which is already frustrating because SV requirements are opening/ closing at least once a month.

A and T proceed to get close and frequently open together; this is when Y and I notice many negative comments coming from A regarding any of Y and I’s shifts.
These comments would be about things that weren’t even part of our closing tasks , or they would be petty little things like not taking the garbage out knowing full well that we aren’t allowed to do them once it’s dark out.

However, we push our frustrations aside and continue to do our closes together . Fast forward a month or two, new availability sheets are to be filled out.
Y submits 3 different availabilities to T, to give T as much options as possible when scheduling Y.
T then proceeds to decline all 3 stating that T “would hate to take away any of A’s shifts” then suggests that Y should just transfer instead due to scheduling conflicts.
(Which is annoying because T can make compromises for A so they never have to close)

Y messages me crying, stating that they now have to transfer because T will not accept any of their availabilities.
This was my final straw, I decide to contact a manager at a store much closer to my house regarding transferring.
This works out in my favour because this store just so happens to be looking for a closer.

I call T and explain to them that I will be transferring due to location convenience, driving 30 min to work 4 times a week is getting expensive.
Over the phone T expresses that they’re happy with whatever choice I make, they express that they will miss having me at the store but they are totally on board with the transfer.

However, ever since my phone call with T, my shifts have been unbearable.
T and I ended up closing together last week, and during that entire shift T was brutally lecturing me in front of customers, making passive aggressive comments about my work ethic, and at times was just being straight up mean.

I have NEVER seen T act like this before, and our precloser for that night had mentioned the same. I left that shift crying, it had honestly been one of the most humiliating shifts I’ve ever had.

I try to put it aside and just focus on the fact that I will be leaving soon, but the newest schedule just sent me over the edge.
T gave me 8 hours. 8.
When I usually average around 20-25.
I approach T about this, curious if it was maybe a computer issue or maybe I had screwed up my availability.
T states that “nope, just because you open up your availability doesn’t mean your guaranteed any hours”

I’m so tired of this store, and this company. It sucks knowing that Y and I are leaving due to clear favouritism being played, while I am trying to look on the bright side and focus on new beginnings…. I can’t help but be frustrated at how Y, other partners and I are all being treated.

Anyways, I’m sorry this was super long, and I’m sorry if it’s confusing. I just needed to get this off of my chest.
Kayp22296 8 points 1y ago
You should contact the company about workplace discrimination. Favoritism and disliking people/treating people differently because they have different beliefs than you is in fact discrimination. Starbucks takes these things very seriously and your voice will be heard.
ky_jellyy [OP] 1 points 1y ago
I’m definitely thinking about contacting them after I transfer, thank you for the advice <3
vinylcollector24 2 points 1y ago
i’m so sorry this is happening.

i’ve been working for starbucks for almost 3 years. i don’t have anything similar to say has happened to me but i’ve had major issues at a store due to a supervisor and a manager. when i felt totally alone and defeated i ended up reaching out to my district manager and she scheduled a meeting with me. i had written down 10 full pages of what i needed to say to her and by the end of it she was in tears. she ended up moving me to a better store and long story short that manager is gone and the supervisor is on their last warning. took some time to get through it all and was on the phone with higher ups a lot but there was a lot of violations to confirm.

long story short… this company will always have your back!!

go to their higher up if there are any clear violations you can clearly state. write things down as they happen and write a date with each incident. took me a while since mine happened over a year span… but i got it all together and sat with my dm for 3 hours! she listened to every word and was so taken back by how much they miss since they’re not always there to see it happen.

i hope everything works out for you and you can always reach out to me! shoot me a dm if you ever need to talk.
ky_jellyy [OP] 2 points 1y ago
Wow, I really really appreciate this thank you. I may complain after I leave, I’m a bit scared about speaking up because I would hate for ppl to get mad at me but I know it’s the right thing to do.

It just sucks cause I’ve been at that store for 5 years and something as frustrating as this has completely ruined it.
vinylcollector24 2 points 1y ago
i 100% understand that and that’s why my dm ended up moving me to another store so that i didn’t have to be there in the middle of it. if you’re not comfortable doing it as well don’t feel obligated to come forward, if you want to push it behind you and move on feel free to do so! i’m sorry that after 5 years it turned to that :( i hope for the best for you transferring and if you decide to go forward with going to a higher up. glad i could give my two cents :)
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