Starbucks Baristas: The daily grind
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rude barista (self.starbucksbaristas)
submitted by TooNiceUgh
This new barista started about a month ago and I rarely ever worked with them until recently. Everytime we come in first contact (when I clock in or vice versa) she never says hi back to me when I say hi or acknowledges my presence and pretty much acts like I don't exist. They just have an unfriendly vibe all around. What irritates me about this person is that they won't say excuse me, they just come into your area and expects you to move which I find rude af.
For example: I was on refresher bar making drinks and all the sudden they come outta no where without saying a word at all and I'm just thinking (I think they were checking something or restocking I honestly dont remeber) ... ummm at least say something ? idk maybe I'm reading in it too much ? I just hope they don't keep this up.
For example: I was on refresher bar making drinks and all the sudden they come outta no where without saying a word at all and I'm just thinking (I think they were checking something or restocking I honestly dont remeber) ... ummm at least say something ? idk maybe I'm reading in it too much ? I just hope they don't keep this up.
Popperz4Brekkie 7 points 1y ago
I worked with a few people like this. One was especially like the barista you’re describing. It’s not you, they need to understand that working our job at sbux requires communication. At a bare minimum they can acknowledge your presence and communicate essential information that makes the store run. The partner experience is just as important and the customer experience. So if baristas aren’t willing to provide that for each other there should be a meeting mediated by SM to come to a mutual understanding. You shouldn’t have to feel uncomfortable all day.
TooNiceUgh [OP] 2 points 1y ago
thank you for sharing this I've been thinking on what to do. Thankfully I only work with this person at most twice in a week.
Electrical_Metal_106 3 points 1y ago
Start by asking the person to communicate with you. It can be as simple as saying, “Hey, it really would help me if you would just communicate with me when you’ll be sharing an area with me. That way we can coordinate our movements” and maybe give them an example of what you’d like. (Like “coming in for ice etc.). I always think it’s better to start at the source of the problem before escalating it up a level.
TooNiceUgh [OP] 2 points 1y ago
I like this idea :) I just worry if I'll make it sound bad somehow but I'll try tysm for the advice
verdeuce 3 points 1y ago
Tell your sm, start building a case because creating a positive environment and speaking with respect is part of the partner guide, their job description and living Starbucks mission and values
TooNiceUgh [OP] 1 points 1y ago
I feel like that would be my last resort maybe going to my ssv might be a better approach?
verdeuce 1 points 1y ago
If you want your ssv to tell your sm for you but they need to know because your sm may not be seeing the same behaviors you and the team are. If other people have already said something then your sm can handle it quicker
Secure_Marsupial_494 2 points 1y ago
I would let your SS know and you SM. It’s apart of our employee contract to maintain both a comfortable customer and partner environment. Had some baristas in my store who got let go for this exact reason actually 🤷🏽♀️
TooNiceUgh [OP] 2 points 1y ago
Yeah kinda gotta me thinking how on earth did my sm decide to hire this person idk maybe they put up a front lol I'll definitely tell a ss and tell my sm as my last resort thank you :)
dickslosh 1 points 1y ago
might they be autistic?
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