I’d ask the manager what happened. Then, start looking for postings from other stores and apply there. A girl at my store did this and finally got the attention of our SM to have a serious conversation with her about promoting. You shouldn’t be getting the run around from your manager though.

transfer or quit. i had a SM dangle being a shift over my head for months simply because i wore rings to work more than once and was out of dress code ONCE! while we had a barista recently get promoted that cried when someone wants their drink remade, doesn’t know how to solo bar or count money. they’re not going to give you that position if they haven’t already considered it. especially since she went that for to put you up for training then hire someone else. it feels like she’s pulling you along a string.