Name a difficult situation you have had with a customer or a coworker, and tell how you solved the problem.

Focus on customer service, supporting your coworkers, and your values rather than technical ability. Starbucks wants people who will contribute to the culture- they'll teach you how to make coffee.

Good luck! Starbucks was my "pulling myself up out of the darkness" job and while it's not perfect it was a big help to me.

They ask you a lot of hypothetical questions like “How did you help promote the store” or “What are your weaknesses?” then they follow up with questions about how you did it or how did you deal with the situation. I smiled a lot and laughed with the manager. I also dressed pretty casual so you don’t have to wear a tux or anything.

I interviewed two years ago but it was one of the easiest ones I’ve had. Just general questions, like name a time when you blah blah blah, relate it to other jobs or school. I remember my manager saying later that he liked that I spoke on specific reasons I wanted to work for Starbucks, like I knew about all the benefits, he liked that I was educated on the company. Starbucks also likes the really outgoing personalities, so seem bubbly even if you gotta fake it like me.

[deleted]