I’m so sorry to hear that.

Ssv for almost a year now. Best advice I can give is don't forget partners are people too and to be the manager you always wanted to have.

I do well at my store and have alot of partner buy in because I treat everyone with respect, have empathy and try to remain conscious of the energy I'm putting into the room. Take care of them and they will take care of you.

No one likes micromanaging, it comes across as disrespectful, so give everyine the benefit of the doubt and trust them to do right until they prove they can't.

Make yourself as approachable as possible. Open communication is a must, and that will only happen if your partners are comfortable with you. It almost all comes down to communication in general, and remember it's a skill so don't worry about how well you communicate now, just trying and putting in the effort will be extremely appreciated and you will hone the skill naturally.

Checking in with your partners and making sure they are where they want to be. It can cause some slowdown at first as they get the hang of it but the payoff is extremely worth it because you'll have people trained in things they are interested in and will be more willing to do the positions no one likes if they are given the choice most of the time

Try to be as understanding as possible, even past what you thought were your limits. The people you work with have lives and you never know what's going on outside of work. If someone needs a longer / extra 10, or needs to step off the floor for any reason try your best to make it happen. It could be for any number of reasons and I would want that kind of understanding from my manager if I found myself in their shoes. I don't closely track 10s for this reason (but I am a night manager so not having to deal with peak makes it much more feasible). Again though just making an effort goes a long way

Like any other company I've worked for, upper management will try to push harder and harder for results and perfection. Remember you are the last line of defence for your team. Stick up for them, and make sure they (and yourself) come first. You are your only advocate for yourself that you can count on and now they can count on you too.

At the end of the day we are a team that just wants the least stressful way to get through the day, and we help each other out with that goal in mind; conscious, at the very least, to not make it harder than it needs to be. We are all on the same team after all.

Remember to only take it as serious as you need to. Try not to get too wrapped up in the stress coming you way (easier said than done, I know) , and make sure you are taking care of yourself and your mental health first and foremost.

These are just some of the things I do that work for me. YMMV

I wish you the best of luck, and congratulations!

I have shift training soon too. Best of luck to us both!

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Best of luck to you, Dwight!

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