All my shifts quit bc it was so horrible, only have ONE left at a 65k/ week DT store. My advice is either demote, transfer or quit. It ain’t going to get any better.

Since this is so new for you, and a pretty big change I would really recommend utilizing Lyra just to talk it out with someone and get some support. Or even headspace to just decompress.

But the biggest piece of advice I can give you is not to take things too seriously. Obviously, you should try (and want) to do a good job, but bad customers and crazy volumes of business are always going to be there. You’ve gotta learn how to let things roll off of you and focus on what you can do in each moment instead of holding on to the stress and frustration. I know that’s easier said than done, which is why I recommended Lyra or headspace.

Or if you feel comfortable and trust your manager I would have a conversation with them. Ask for more support in the ways that you need it.

I’m just a barista and I don’t want to move up to shift specially for these reasons. It’s incredibly stressful and just not worth the mental strain. Your mental health is more important. Put in my two weeks and I’m excited to be done

I was hired on as a shift and hated it. Took a leave and came back as a barista. Then got talked into promoting back up, but that's what finally killed it for me and I quit.

I suggest going to a licensed store. You'll probably get paid less, but it's just a simpler store setup. There's only one kind of order. The only time there's a backup is when some asshat orders ten drinks (which is rare, honestly) or a barista refuses to follow the "don't take any more orders if the queue is four or more drinks" rule.

Since ure the shift u can set boundaries on some of the customers behavior. U can only do this if ur sm and dm is on the side of the employees. When I first got back to Starbucks, one of my shift said if anyone is rude etc, let me handle it, I’ll kick them out. She’s fair. U can do that too just don’t be like some shifts out here thinking they own their baristas and just shit talk customers for no reason

I just got promoted to shift to on the upcoming schedule luckily at a cafe only store though… buuuut I have an interview tomorrow for an assumably less stressful job for even higher pay rate 😅

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Just quit it ain’t that deep

Try asking for less hours