LMFAO REPORT THAT BITCH. That’s beyond illegal.

Your manager shouldn’t even be touching the tips lol. That’s part of your wages and it’s very illegal.

that’s incredibly illegal, if you don’t have the confrontation skills literally DM me and i’ll put in an anonymous report against that store. they would be fired upon HR even hearing it

Highly not okay and you should report her

uhm yeah that’s illegal… they can’t even touch tips

This is insane and insanely illegal, I'd report it to PCC real quick. This is unreal. Not only that, but how is making you guys scared and desperate supposed to make you happy and cheery to bump your CC scores up?

That's extremely illegal. There's basically no circumstance where employers are allowed to withhold tips or even take tips. Report that shit immediately bc even threatening to do so could land her in hot water

….bruh your store needs to unionize like yesterday

If you have a record of her saying that (text/email/multiple witnesses) call Ethics and Compliance (PCC). This kind of garbage will be dealt with, especially if she's made similar threats before

Get that bitch gone that’s a bitter bitch breaking the law bc she thinks that a effective teaching method, throw that bitch to the curb. Respectfully🤗

Thank you all for your help, as of right now we got our tips yesterday I will be counting down the days and if it reaches more then 30 days before my next tips I’ll go to my dm, if that doesn’t work I’ll be taking it to hr

Search for a pro bono lawyer that will take the case. Bring up the subject of punitive damages. You can go after the SM and probably the company as well, because they should have trained the SM to know that that was illegal AF to even suggest. Get all your coworkers in on it.

shoot her a text asking her to clarify what she meant. if she replies with the same thing, then boom you’ve got it in writing. you hit the jackpot.

The store manager isn't even allowed to TOUCH the tips, let alone refuse to give them to you. if you have a decent DM i would escalate this to them bc your SM is essentially saying she's going to commit theft.

No she cannot do that wtf.

I feel like that’s illegal and if it’s the case I’d quit lol
You’re entitled to those tips you earned

That sounds like a trashy thing to say. Definitely report her even upon still receiving ur tips. She needs to not do that or even say it. To anyone. If thats the type of shit thats goin thru her head (besides her sayin it) then imagine wat other illegal shit shes doing without anyone at ur store knowing. Thats a toxic human. Get her outa there cuz she does not deserve to be in charge of a business sayin shit like that

Sure she can if she wants to get fired. That is also the quickest way for manager to get fired

Even my manager knows they can’t do that, and they’re a sociopath

please update us after reporting bc this is insane

Call your DM and PRSC ASAP.

SM are salaried and not allowed to touch it by company policy...

Illegal illegal illegal, call the Department of Labor and get their ass fired.

That is absolutely ILLEGAL. And I’m not just saying that. It actually is.

Holy shit. Report her to ethics and you’ll get a new SM TOMORROW lol

No, you are entitled to your tips. That might be a labor law violation depending on your state.

Nope lol

Report her.

Call Partner Resources, the Ethics hotline, or your District Manager.

Don’t let this slide just because you got your tips. Store managers like this need to learn and be disciplined or they will just get worse and worse and push as much as they can get away with doing to you guys. Get that bitch fired

Fucking no. That’s literally taking away part of your legal income. Absolutely fucking not okay. Report her.

very illegal. even if she tries to backtrack and say she's kidding or something, that's still not okay. wages are not something to joke about. don't talk to her about it just report her, you won't get in trouble

Super illegal.

Not only is that illegal it’s also Starbucks policy that Managers can’t handle tips at all so she’s breaking two rules

Report her!!! Our sm isn’t been allowed to TOUCH our tips let alone take them away

Illegal illegal illegal, call the Department of Labor and get their ass fired.

collectively agree to not improve the connections, and do nothing about the Tips. Then after 1-2 months, sue her and get rich. 😀😀😀😀

FIRED lmao

That definitely has to be illegal WHAAAAAT lol

I hope she's joking bc that's definitely not okay

Your manager isn't even allowed to handle tips, much less prevent you from receiving them.

Hi everyone another update: My ssv was talking to me and she slipped in that my manager was previously holding our tips. And reading these comments have me decide I can not wait to go to my RM ((one step above DM as I don’t trust my dm to solve this issue without me losing my job)) thank you for the feedback everyone I will update again if one of us get fired🥰

Uh Fuck her. Tell your DM! thats your money. She has no right to keep it from you

I would definitely report that, I actually had a manager try and withhold tips from us the other day cause some of us weren’t participating in partner of the quarter nominations

https://globalassets.starbucks.com/assets/84F7DBEA77914F119230581D3EE50FD7.pdf

Scroll to the end that's your helpline info

So, store manager input- email your SM for clarification to avoid the no contact rule (they can respond during working hours), contact partner resources, and ask your DM to set up a meeting or call with you and let them know what’s going on. I know it can seem intimidating to talk to a DM, but that behavior is not ok, and often, unless partners bring it to their attention (especially is the store is performing well otherwise), the DM doesn’t usually have details of what’s going on in the store. I can’t imagine any decent DM standing for that kind of behavior. There have been times due to staffing constraints/vacations for our usual tip person that they’ve been a little late, but that should be communicated to the team, and the only real reason tips might not be distributed exactly every week. Good luck, and if you need any extra support, feel free to shoot me a message, and I can find some resources for you. You’d be surprised how much and what you can find on the hub.

The store manager shouldn't be touching the tips unless they are running the floor and just to take it out of the safe. Any shift should be able to access the tips at any time. If they withhold tips, report them immediately. I'd report the threat, but I'm petty.

Managers aren’t even allowed to basically loo may tips, report her to the NLRB

Omg you need to call pcc like quick

And Starbucks wonders why partners are wanting to unionize 🙄

uh… in short, no. she can’t.

Your SM is full of shit..get it in writing then have them fired

I worked at a license store before corporate and if we no call no showed our tips for the week we're taken. If you were late a decent chunk of time/called our without notice a days worth was taken. If the deposit/safe was short...yup. came out our tips.

Honestly though it stopped people with bullshit call outs and showing up consistently late all the time so as someone who is reliable it was at least worth it to see people not get away with shit...

Also still pretty messes up all in all

You need to report to ethics, PCC, AND your DM! No SM can take away the tip program unless they've discussed it with the DM & RM (even then it's rare, the only instances would be a high theft case store. Even then that still sucks because tips aren't guaranteed or insured).

This is considered retaliation and withholding of wages, so you have a pretty solid complaint...

Your tips are to be done only by an hourly employee, your SM can not lay a hand on your tips AT ALL.

Definitely sounds illegal

That’s…not allowed, report that shit to your DM or someone higher if they don’t do anything