We just had a customer insisting he needed a "maraschino." When our DTO asked him to clarify, he told us he needed a "hot caramel mojito."
What are your worst customer mispronunciations?
dysfunctionalleech48 points1y ago
got to love "thai chi" lattes and "mangan dragonfly" refreshers
i've heard both at every store i've worked at, at this point it just makes me smile
Intelligent-Ad127322 points1y ago
One of my coworkers said maggot dragonroot refresher with a straight face until we all looked at them like they were insane. Another favorite is pango tassion
icedcarfee7 points1y ago
glad that the mangan dragonfly is now universal
Emarie22004 points1y ago
OH YEA. Idk how ppl keep saying mangan 😂😂all the time at my store.
felinefireghost2 points1y ago
MANGAN
Dance_partyzone41 points1y ago
i had someone called a ham and swiss panini a ham and swiss punani like as in slang for coochie
trbpanda35 points1y ago
i hate it when people say oatmeal when saying the brown sugar OATMILK shaken espresso.
not a horrible one but bad because i hear it at least once every day
I hear "trenti" and "ventay" sooo many times a day 🤣🤣
courtordereddrugtest22 points1y ago
welcome to starbucks! perhaps you would like to try our machitito, strawberry akee, megan drangan fruit, oatmeal shaken, or frappy? Maybe an order of our bacon gowda or bacon greyer egg bites? Just let me know whenever you’re ready to order.
Markedsoultheif4 points1y ago
Every once in a while I call them the bacon Christian grey bites because of customers
mossygreentree133 points1y ago
HAHA the oatmeal shaken espresso makes me unreasonably angry
bonersz19 points1y ago
called a strawberry acai a strawberry icee
Emarie220014 points1y ago
•Vintage caramel machiaté. 😬 ma’am said this for almost a month straight even tho we repeated the order back to her correctly.
•Mochi latte. Instead of mocha?? Bc that’s hard I guess.
•Thai chi latte. “Uh-Kai” instead of Açaí 😂 I wouldn’t know how to type that out phonetically.
•Ma-shi-ah-toe instead of macchiato.
OAT MEAL ESPRESSO. 🤦♀️
And many more. :)
Erigar12029 points1y ago
Someone majorly screwed up their order the other day at our store and order a “hot white cock..” the way I had to turn my headset off to literally scream 💀💀💀💀💀
lilminch [OP]2 points1y ago
turning off the headset to scream is such a mood
[deleted]1 points1y ago
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icedcarfee9 points1y ago
caramel rib cruncher or something like that 😭😭
felinefireghost1 points1y ago
LOL the Rib Cruncher
Jasreha9 points1y ago
- Strawberry “odyssey”, “ass”, “asiago” - Caramel “Machiattah” (my brain kept yelling ‘Tomaytah, tomahta, caramel macchiatah” for the rest of my shift) - all of the sizes - oatmeal shaken espresso (I actually gave a girl a BOSE when she asked for a brown sugar oat meal and she and I were both very confused for a few seconds. She thought it was hilarious and loved the drink.) - Megan dragonfruit, dragonfly, etc.
rnaggie539 points1y ago
Sausage ched & egger
Intelligent-Ad12739 points1y ago
Matchiatti. They wanted a matcha latte
Broad-Flounder-49716 points1y ago
VENTAY. I’m new to sbux but ventay kills me every time. Açaí I can understand, but venti is phonetic!!! Why!
PerspectiveCapable986 points1y ago
Caramel machado💀
mossygreentree135 points1y ago
pet peeve of mine is when people say “tren-tay” or “tren-tee” like why is so hard about the word Trenta im so confused
edit: i had a regular who always said Trenta as “Ten-Truh” Tentra…..ma’am you’re getting mixed up slow down a bit
felinefireghost1 points1y ago
Came here to say this! Tentra Lolol
Exact_Meeting_9914 points1y ago
getting a lot of “mangofruit” refreshers 😩
crescent_coop4 points1y ago
grandee c0vid tea and trenti strawberry acne 😍
perrimoran3 points1y ago
someone at my store called it a mongoose dragon refresher
smurfium3 points1y ago
corona dragon blend instead of komodo dragon blend
TylerIsWhiteTrash3 points1y ago
my worst was “trentini strawberry asiago freshener with lemonade”
diphenhydranautical3 points1y ago
i haven’t witnessed it myself but a few coworkers have mentioned an older woman who comes through occasionally and says “punani” instead of “panini”
rnaggie533 points1y ago
Strawberry ahh-key
zjb263 points1y ago
I had a customer mispronounce Iced chai tea latte, as Hot chai tea Latte and then my boss got mad at me for getting the order wrong
Honest-Bee-15082 points1y ago
I sincerely with a passion highly distain when people say “expresso” drink…”toasted vanilly shaken expresso drink…thing…such a long name, does that have oat milk in it?” Cappaceeno, mocha (mowchah) tie chee latay…flit wet, almond honey drink…I mean I could probably continue 🤣
purpleelephant771 points1y ago
Expresso drives me nuts for some reason but even some of my coworkers do it.
SatanicPisces2 points1y ago
a very confident woman the other day ordered her drink in the size ✨grand✨
heartfires442 points1y ago
“ventay” and “trentee” lol… also saying oatmeal or goatmilk instead of oatmilk
hakutakoo2 points1y ago
This happened today through the drive thru. “Can I get a venti strawberry “Asiago” lemonade?”
Decent-Ad30662 points1y ago
An iced matcha with 2 pumps of Kai instead of chai
thestoneethude2 points1y ago
we have someone that calls it a bacon gowta. or bacon gooey egg bites. oh, and marchiarro was a good one i heard a while back.
permanently_anxious2 points1y ago
Crunchy Frappuccinis
lilminch [OP]3 points1y ago
later in the day someone ordered a "caramel crunch wrap"
mellisonanta2 points1y ago
Strawberry akashia 😆 caramel mashiatto. It seems like those two are the ones people have trouble with mostly.
Short-Suit-33742 points1y ago
Machicheetos instead of Machiato
yikes-wazowski1 points1y ago
I’m late to the party, but every week there is one lady who orders a “vintage” caramel macchiato. It makes me laugh every time.
felinefireghost1 points1y ago
Chicken Capresie, spinach fajita wrap. AL-mond, like Al Bundy, instead of ahl-mond. AL-mond milk.
nataetae1 points1y ago
- moki frappuchino (mocha-) - strawberry aKai - trenti size (what gets me angry the most)
TheDoubleDan1 points1y ago
My favorites have been Carmel mokeyota and Strawberry Ackey
Forest06291 points1y ago
White chick asked for a Carmiato Macho with a straight face
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