xoMisaa [OP] 1 points 1y ago
this made me feel better a lot, thank you! i was with the company for almost a year before leaving so i spent a lot of time around my ssv’s and really closely watched how they ran things. I took note of how they diffused toxic situations between baristas and customers, not so much between baristas themselves bc there wasn’t any of that at my store (only really towards me), but i’ve had experience with diffusing toxic situations between coworkers and customers at my job before starbucks. i’m really hoping i get an interview at least right now 😅