someone tried to ask me to break a 100 for her 8 dollar order. i said no and she ended up pulling a credit card out anyway 🤦‍♀️

yeah i think it’s standard we cant take 50 or 100 dollar bills (when the total is less than a certain amount) bc we don’t have 20s in the tills. but yes people get so mad. i’ve had people order like $10 worth of stuff try to pay with $100 through the drive through, they ended up driving off. like who just carries a $100 bill? as their only form of payment? idk, it’s weird to me. that and the people who constantly have to reload a debit card/unlock it. it messes up drive times and we get yelled for it, but the custies think they can take their sweet time (and not prepare before pulling into a drive thru)

There are bigger problems in the world and i love when people use that line for wen it comes to Starbucks lol cuz we had a customer today that came in during rush time and they had ordered a coffee with some stuff in it at the register and usually the person at the register just grabs it but sometimes they forget to grab it and they forgot to let the person on bar know that they didn't grab it or can't grab it that second and so this guy was waiting there for quite a while like at least 15 or 20 minutes but he was extremely patient and when the crowd got way smaller and most of the people left, he ended up asking us calmly but he got a hot coffee and was wondering where it was and we told him that were extremely sorry and that it got lost in the rush with the communication and he said "it's okay there are bigger problems in the world" and left with a smile. Genuine nice person 🙂 i actually smiled when he left

At my store our DM is big on NOT refusing to accept big bills. So smile and say “just so so know all I have to give you back are $1’s, $5’s and rolls of quarters”. They miraculously find a smaller bill or debit card. My fave response is “you’re a million dollar corporation, don’t tell me you don’t have change?!” I reply with “you think they let me keep that in my till?!”

Ours doesn’t unless the total makes since (like if the total is $42 or $85) because then we know we have change. But we’re connected to a gas station and they will always break big bills so I just send them over there 🤷🏼‍♂️

my store does if it reasonable (like the order is 45$ or 95$), we still check for authenticity but if someone tried to pay their 12$ drink with a 50 or a 100. I flat out refuse and say our till doesn't have enough to break it.