starbucks doesnt promise anything to be allergen free and such. the steam wands are all submerged in every milk and theres splatters everywhere. if someone is that much at risk of death i wouldnt even step foot in a starbucks

dude theres this one starbucks that makes NOTHING to standard and they honestly suck so much i sat there and watched them use whole milk for my chai when i asked for it with oatmilk and i sent it back immediately letting them know i watched it be made with whole milk and they were like uhhhh let me read the ticket and make sure....it says oatmilk it was made with oatmilk and i didnt want to be an annoying customer but i was like no it wasnt i stood here and watched them use whole milk i work at starbucks ik oatmilk doesnt come out of gallon with a red top if you could please remake it thank you BUT IT TOOK SO LONG

Tbh if I was that allergic to milk I wouldn’t not be going to Starbucks- especially after working there. Too much of a chance for cross contamination.

The first sbux I started at had a SM that was very strict about standards. They were big on standard and would make us remake iced coffees if the cream wasn't put between the 2nd and 3rd line. Its a habit I'm glad i got into why waste time finishing a drink or handing off a drink you'll know you have to remake instead of just restarting it asap and avoiding the whole "this was made wrong" interaction. I have no allergies or milk issues but always make sure I listen or look out for non dairies for this reason even when I'm on DTO or window if I can tell a drink was made with the wrong milk i give it back to the person on bar to be remade.

If the wrong milk can kill you should you really be going to Starbucks? Lol 😂

I mean, I try my best to be accurate, but if it is that severe an allergy, you may want to state it when ordering so they can be extra vigilant. I doubt any baristas actively want to hurt customers. It’s just such a fast paced environment with not enough time or grace for perfection.

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1) If getting the wrong milk could "literally kill someone", then that person should really not be getting their drinks from a high-volume chain where nothing is deep cleaned between drinks. Between cross contamination and mistakes made where the company pushes super hard on short turn around times, I would presume the risk is completely not worth it.
2) If someone has an allergy that could kill them, I should think it would be important enough to not forget to mention. That feels like it should be taken just a little seriously where it's something you just do not forget to mention.
3) While it would be ideal that everyone is just very cognizant of, and concerned for others, that is unfortunately not the world we live in. Yes, it's not right, and yes, it should not have to be something people with these allergies just need to adapt to. But again, that is not the reality of the situation.

Having said all that, I am very personally vested in making sure all our drinks are sent out correctly. That standards are followed. Whether there is a health reason or not, I want all my drinks, and that of the baristas I supervise, to be made as ordered. But this post just comes off as a little unrealistic. The baristas should be making sure drinks are made properly. But on the same note, if a customer is THAT badly allergic to the wrong ingredient, then a good bit of responsibility falls on them, as well. At the least, stressing how bad the allergy is. At best, just avoiding a situation where life-threatening mistakes can be made.

So technically we can’t promise anything to be completely dairy free or what have you. However I do agree they should be double checking the ticket. In fact I will triple check the ticket if it’s a heavily modified drink especially for regulars who are ridiculously picky. It’s one of the major reasons why I get annoyed at customers for adding crap on after the ticket has printed because I go basically only off the ticket. Yes if it’s a little bit slower I can remember it but I shouldn’t have to. That’s the point of the ticket system and having a modification heavy POS system. I get that we’re human and forget to add something at the register but don’t get mad at me if I forget to put it on/in.

I will always make it however the customer asks, but 99% of the “it could literally kill me” customers order drinks with other dairy components.

White mocha sub oatmilk no whip still has dairy.

Caramel macchiato sub almond milk still has dairy.

I will let people know and get “oh that’s fine” anyway.

Same goes for Sugar Free.

I agree with this. I have endometriosis and have to be very careful about what I get to drink. I love Starbucks drinks because I was a barista there too and like to treat myself once a month to do. I'm always so worried that someone will end up putting sweetener in there by accident or the wrong milk. I order any size I get to only have a pump of the sweetener because too much artifical sugar in one day and the wrong milk will leave me with a seriously bloated stomach and looking like I'm pregnant 🤰

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I know I would be effing annoying…. What milk ? And if we ever put nuts on something …. Are you allergic to nuts?