I almost have a year working at Starbucks, a week ago I socially transitioned male to non-binary with going by they/them pronouns, I still look like a cis man which may cause to misgender me even when I wear my preferred pronoun pin. Yes I do wear my pins almost everywhere I go when I leave my house, I wear pins on my apron next to my name tag. Sometimes I get paranoid the customer might throw a fit at me if I correct them when they refer me as my birth pronouns.

So if they misgender me by purposefully calling me by the wrong pronoun, will I get disciplined if I refuse service to them such as when I’m on pos? If I do get disciplined for refusing service to customers for harassment using the wrong pronouns, that would be illegal retaliation and I would have to go to ethics and compliance for harassment and retaliation.

Edit: if I get misgendered by accident, I either play it off or correct them but speaking in a kind tone of voice, it’s still considered by accident even after they saw my pin because they may not see well because without glasses or because they don’t quite understand what it means someone to wear pronoun pins since they may assume they’re just my favorite words, and I can’t blame them. But if they do talk back after I kindly correct them and even throwing a fit plus continuing using the wrong pronouns to refer me, then it’s time to refuse them service for harassment or call over a ssv/manager to handle them. So I can’t be called dramatic or malicious just because I show self respect. Me allowing people to call me or refer me as the wrong pronouns is not respecting myself, I always respect myself including my gender identity.