You are supposed to get paid for scheduled shifts when your store closes for reasons outside of your control (ex. weather/emergencies, staffing, etc). I’ve had circumstances like this many many times and have been paid regardless of my ability to work at another store or at another time. Youre not expected to work outside of your availability or at other stores in this situation, but the option is there. Either way you should definitely be paid for the shift. Look up the policy on partner hub and continue the conversation with your manager showing them proof of the policy

Or contact PCC about it and ask them

How many people at your store got Covid? We don’t isolate for close contact anymore unless you have symptoms or test positive… only adding this because their information is outdated- Also, them not telling you the store was closed isn’t your fault and you should at least be paid for three hours for showing up— you should call/email your DM about this or call partner resources.

These text messages are to my temporary ASM. At the end she is offering our new SM’s phone number (which I already have) should I ask her for our DM’s number?

Yes PLEASE call pcc.

I’ve posted about this a few times now I really just do not know what to do because there’s no way that this million dollar corporation cannot afford to pay us for our shifts

So assuming you're in the US, it's illegal for the company to make you do work off the clock. I would get ahold of PCC and/or Business Ethics immediately. You also need to get the District Manager involved.

PCC also won't be happy to hear that critical information is being disclosed only over text, as according to the Partner Resources Guide, "texting is not a valid form of communication." Everything should have been disclosed to all employees via a phone call or in person (if in store).

This manager is an idiot and you have a very easy case here. They admitted to asking you to work and confirmed that you did come into the store to work.

If you were clocked in, your employer is legally required to pay you in most states (US). They cannot make you work off the clock, and they must pay you for working clocked in, waiting to clock in, or waiting to clock out. This is in most states. Contact your dm and pcc and make sure you get paid.

I’ve made a few other post and I’ll clarify here. My store closed due to a covid exposure and I showed up to my scheduled opening shift because no one communicated with me that my store would be closed. No partner is being paid for their scheduled shifts during our 4 day closure. In this text message I’m asking my temporary ASM if I would be compensated for the shift I showed up for.

Plus, reply to them with things from the partner guide as well as your state laws (assuming you’re in US) that prove you must be paid after contacting your dm and pcc.