Yessss. Ever since we changed from using refreshers straight from the box to putting it in pitchers I’ve felt the same way, the pitchers are just another unnecessary step for us, but I get people wanting light ice. Idk many people who would want their drink loaded with ice.

A few weeks ago I got a tall iced drink and it was filled to the very top with ice…I’m not one to complain as a fellow partner and it’s my fault I didn’t order light ice, but I will admit I was wishing my drink lasted more than a few sips lol and it made me realize why customers order light ice

I’m so sorry you had to make such an excessive order. And to add to that, it was an Uber order? Ugh, to me that makes it all the more excessive. The trenta no ice, no water, no inclusions refreshers are absolutely ridiculous. Every time I get an order like that I just want to give the customer a box of our refresher juice, just to emphasize how ridiculous their order is. Making refreshers like that absolutely feels wrong, and just so excessive.

When those orders come through I immediately realize I will need to prep a lot more refresher pitchers considering one of those drinks takes up at least half a pitcher 🫠

i also made a trenta SAR w no ice or berries and it felt wrong 😭

It’s the same thing with the overly complicated shaken espresso beverages. A venti brown sugar shaken espresso where I’m at costs around $6.40, but to do it as a latte (which is what it amounts to when people ask for light ice and extra milk) is around $8.60. More than two dollars more to order the exact same drink as a latte. No wonder why people order the shaken espressos and then modify the crap out of them!

Get a venti iced quad coconut milk caramel latte for two dollars by ordering the oat milk shaken espresso sub caramel sub coconut milk no cinnamon and save yourself $2+ 😑