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Starbucks Baristas: The daily grind

Full History - 2022 - 05 - 30 - ID#v0yq19
106
People Suck (self.starbucksbaristas)
submitted by girlgeek618
I joined this sub as a fan of Starbucks. I was expecting to see what being a barista was like, the behind the scenes fun, cool drinks, new swag, etc.

I realized pretty quickly what baristas go through just trying to serve coffee to the masses. The amount of fuckery you all have to put up with is astounding! Customers seem more worried about the status of following the next tik tok/insta drink trend and so much less about the fact that what they are ordering is an abomination of flavors that baristas are being forced to make. Add to that how the tipping on mobile app got moved and is harder to find/do and holy crap!

On one of my recent orders, a caramel frappe, there was no caramel crunch topping. The barista apologized when I pulled up to the window. I joked about that being a massive 'first world problem' and the look of relief made me genuinely sad and angry for you all.

I am floored at the way people have zero coping skills and think it is ok to berate, harrass and abuse you over coffee! It is not ok.
ihateyousoymatcha 37 points 1y ago
Thank you. So many people either forget what it's like to work customer service, or have never had to do it.

I've had customer service jobs before this and Starbucks is a whole new beast. Things just keep getting more complicated.
girlgeek618 [OP] 9 points 1y ago
The a customer service treadmill that someone keeps throwing Lego on!
jams1015 28 points 1y ago
Caramel fraps don't come with caramel crunch topping!

Thank you for being nice. :)
girlgeek618 [OP] 2 points 1y ago
Sorry, Caramel Ribbon Crunch Frappuccino 😋
Karona24 15 points 1y ago
Only caramel crunch Frappuccino come with crunch topping
vanillaiceez 3 points 1y ago
Y’all get mobile app tips ?
cats_with_tentacles 3 points 1y ago
There are certainly crazy customers out there, I'm sure every store has at least a few. But I think the percentage of your customer base is very location based. The vast majority of the customers I get want rather simple lattes or americanos or pikes, with a healthy dose of cold foam loving college students. We have a handful of pretty picky people, but they're fine if you learn how they like their drink. I've worked at this location for almost a year and just yesterday did I get my first 15+ mod frap. I like my job and my customers... but I know I'm a lucky one.

My point is tho, don't go into it with the mindset that the customers are going to suck, and try not to let the bad ones make you forget the good ones. Burnout will happen slower this way
EliMinivan 3 points 1y ago
I work at a licensed store ( a bux inside a Safeway) and we are not connected to the mobile app, which means we only get cash tips. Our entire booth to split between 5 people typically gets 30 dollars a day in tips. Ends up being 35-40 bucks a week for me.
Traditional_Earth525 6 points 1y ago
😭I make like 40$ in tips a week rip
EliMinivan 5 points 1y ago
That's what mine usually comes out too.
cinnamondolcie 8 points 1y ago
.... i make like max $12 a week what
cats_with_tentacles 4 points 1y ago
I get 20 on average lol cant wait for card tipping
EliMinivan 1 points 1y ago
Where you at? My stores pinpad will ask for donations but not for tips lol
Poptart0911 1 points 1y ago
We're not even allowed to accept tips at Target 😑
Minute-General-2090 1 points 1y ago
Same here and inside a safeway as well. When customer tip big and say "this is for you" I hate having to smile and let them, knowing damn well that big tip gets slip between the 6 of us baristas and I really only get 2 bucks from it or something.
kimememememe 1 points 1y ago
Man I work at a licensed store and we’re not allowed to even get tips because we’re licensed and store employees rather than Starbucks employees :’)
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