Starbucks Baristas: The daily grind
↑
197
↓
i was just fired for almost crying at work (self.starbucksbaristas)
submitted by the-cats-meouch
for reference, i have just lost a very dear friend and both of my pet rabbits in the span of three days. i know that may seem silly to most, but i loved my bunnies very much and had them for quite a while.
i’ve been having a very hard time emotionally, and had called in so i could be with one of the rabbits when it was euthanized. the next day the SSV was incredibly hostile to me and when i, on the verge of tears, asked her to please treat me with a little more respect she immediately responded with ‘i can’t officially send you home because we’ve had a call in but you need to leave right now’. not wanting to cause any more problems with a SSV i left as instructed and attempted to contact my boss to explain why i left. i was ignored.
today i was fired for ‘shift abandonment’, even though i was forced to go home against my will, and my manager has refused to listen to what happened or provide me with the ethics hotline.
i’ve had a lot of health issues both mental and physical over that last couple months, and my savings are dwindling, i’m afraid i might end up homeless because of this. life was hard enough as is, i don’t know what to do anymore.
edited to make it easier to read
edit 2: i have found both ethics and my DM, i have opened a case through ethics and have a phone call set up with the DM for friday. hopefully this pans out
i’ve been having a very hard time emotionally, and had called in so i could be with one of the rabbits when it was euthanized. the next day the SSV was incredibly hostile to me and when i, on the verge of tears, asked her to please treat me with a little more respect she immediately responded with ‘i can’t officially send you home because we’ve had a call in but you need to leave right now’. not wanting to cause any more problems with a SSV i left as instructed and attempted to contact my boss to explain why i left. i was ignored.
today i was fired for ‘shift abandonment’, even though i was forced to go home against my will, and my manager has refused to listen to what happened or provide me with the ethics hotline.
i’ve had a lot of health issues both mental and physical over that last couple months, and my savings are dwindling, i’m afraid i might end up homeless because of this. life was hard enough as is, i don’t know what to do anymore.
edited to make it easier to read
edit 2: i have found both ethics and my DM, i have opened a case through ethics and have a phone call set up with the DM for friday. hopefully this pans out
i_slipped- 145 points 1y ago
I say keep fighting for yourself till someone listens
the-cats-meouch [OP] 54 points 1y ago
i’m doing my best, problem is nobody is listening. i’ve made a report to the ethics hotline but they can only do so much, and it’s going to be hard to find a job on such short notice
DragMeThroughHell 23 points 1y ago
Hello, this might not be much help but I wanted to suggest applying to jobs on a job search app such as snagajob. You can filter them by urgently hiring, too
Bulky_Vehicle_7560 19 points 1y ago
Call your DM- this is unacceptable
HappyMelonGirl 101 points 1y ago
Call partner hotline ASAP. They should be able to redirect you to ethics and look up your partner information to get DM contacted. Your SM knows it wasn't your fault, that's the reason they're refusing to hand over contact information, because it would get them in trouble. I'd also ask (very understandably) to report the SM and SSV that told you that, fill out an incident report, and ask to transfer locations due to bullying. I'm so sorry this is happening to you. Also, any other interactions you have with ANY of them, record and document them. Get as much in writing as possible, but record every phone call (secretly obviously) and gather information on how they're handling this. If you have messages contacting others on the situation, save them, etc. This is ridiculous and you don't deserve this.
Cirsui 33 points 1y ago
If you're talking about the partner contact center when talking about the ethics hotline, that's the first step I'd take yeah. I'd also see if you can contact your DM and if nothing else say it was a misunderstanding considering what your SSV said. If they said you need to leave, that's not shift abandonment. That's being sent home. Which should come with a write up, but not being fired.
If you have any coworkers that heard what happened, I'd try to loop them in. And if there's still no resolution, see if you might have a claim for unemployment/ speaking to a lawyer. I'm not fully familiar with the latter, but being fired cause you're emotional and being told to leave is just wrong.
I'm sorry this is happening and that you're getting no support. That's honestly not the culture your SM should be supporting and worst case I'd still contact the DM to let them know what happened. Sadly I dunno if any anything would be done, but I hope something can be done.
If you have any coworkers that heard what happened, I'd try to loop them in. And if there's still no resolution, see if you might have a claim for unemployment/ speaking to a lawyer. I'm not fully familiar with the latter, but being fired cause you're emotional and being told to leave is just wrong.
I'm sorry this is happening and that you're getting no support. That's honestly not the culture your SM should be supporting and worst case I'd still contact the DM to let them know what happened. Sadly I dunno if any anything would be done, but I hope something can be done.
the-cats-meouch [OP] 24 points 1y ago
they are refusing to provide me with the dm’s contact as well and i don’t know where to find it.
unfortunately none of my coworkers like me enough to defend me, which is my fault, i’m kind of strange. i try my best to make friends but i was always treated as an outsider. only one other person was there at the time and she hadn’t even been in the same room. it’s pretty much my word against hers.
i feel so hopeless and alone. i try so hard to stand up for myself but with nobody else on my side i feel like this is the end of the world, or at least my life. i had very little reason to continue on and now i’m jobless and soon to be homeless.
unfortunately none of my coworkers like me enough to defend me, which is my fault, i’m kind of strange. i try my best to make friends but i was always treated as an outsider. only one other person was there at the time and she hadn’t even been in the same room. it’s pretty much my word against hers.
i feel so hopeless and alone. i try so hard to stand up for myself but with nobody else on my side i feel like this is the end of the world, or at least my life. i had very little reason to continue on and now i’m jobless and soon to be homeless.
Cirsui 21 points 1y ago
Outsider looking in, but just from what you're saying. All this is your SM at fault for not being inclusive. I'm a little odd myself, and sometimes I don't understand that I'm pushing people away/being off putting, but my store has a very welcoming environment.
For finding your DM information, you should be able to look it up just by searching Starbucks DM and your district. Even if you look up by store you should be able to find some of the info. Also, any store in your district should have a business card for the DM. They don't even need to know your situation, just ask for the DM at that store.
Even if you do get in contact with the DM, I wouldn't ever want to work at that same store. They did you dirty on such a massive level. PCC can maybe get you rehirable to another store, and that DM should know the situation. But please, keep your mental health in mind. Don't do anything that'll make your stress worse, and try to get your job and living situation handled.
Only other thing I can say is try to file for unemployment. I hope I can help you at least a little bit in this tough time with the information i gave you, friend. Please try to take things one step at a time.
For finding your DM information, you should be able to look it up just by searching Starbucks DM and your district. Even if you look up by store you should be able to find some of the info. Also, any store in your district should have a business card for the DM. They don't even need to know your situation, just ask for the DM at that store.
Even if you do get in contact with the DM, I wouldn't ever want to work at that same store. They did you dirty on such a massive level. PCC can maybe get you rehirable to another store, and that DM should know the situation. But please, keep your mental health in mind. Don't do anything that'll make your stress worse, and try to get your job and living situation handled.
Only other thing I can say is try to file for unemployment. I hope I can help you at least a little bit in this tough time with the information i gave you, friend. Please try to take things one step at a time.
hoewenn 20 points 1y ago
Please don’t say it’s your fault that partners don’t like you. Being strange is not your fault, the concept of what makes someone “strange” is almost always ableist as is. I don’t know you, but basing what I know off of your post you seem like a great person and other people are just afraid of people who aren’t 100% like them. Again, it is *not your fault* for being “strange”, and I’m willing to bet you aren’t even strange at all. For what it’s worth, I’d be your friend if we worked together.
Try taking the comments suggestions on finding *someone* to contact, but in the meantime apply to random jobs on Indeed. Eventually when you put your resume out there, jobs will start trying to find you. If money is a big issue, file for unemployment, this is one of the biggest reasons they even have the option to file for that.
Try taking the comments suggestions on finding *someone* to contact, but in the meantime apply to random jobs on Indeed. Eventually when you put your resume out there, jobs will start trying to find you. If money is a big issue, file for unemployment, this is one of the biggest reasons they even have the option to file for that.
Comfortable-Plane944 12 points 1y ago
If you want to share youre store location, I’m happy to call and ask for the dm info and give it to you. You can dm me if you’d like
Comfortable-Plane944 2 points 1y ago
Keep us posted I hope all of this was helpful to you. You were wrongfully terminated and should get your job back ( maybe at a different location) and should be compensated.
underdoglush 1 points 1y ago
Contact partner resources. They can provide you with the DMs number and will also take record of what happened. What they are doing is ethically wrong and they could be fire for this. That is why they don’t want you to contact the DM. The partner resources number is 1 (888) 728-9411. I know you are going through a difficult time but I hope you are able to contact them. You shouldn’t have to worry about you job in the midst of you losses. Also, partner resources should be able to help you with taking a leave of absence for mental health reasons. Best wishes. Hugs and Love 💜
csophb 29 points 1y ago
Call PCC and ask for your DMs number to ask about a transfer and they should be able to provide you with their email & number.
You can also call another store that is in the same district as yours and ask for the DMs number, let them assume you are a customer asking.
We also keep the DMs business card in our lobby but I know you might not want to stop by the store to grab one :(
You can also call another store that is in the same district as yours and ask for the DMs number, let them assume you are a customer asking.
We also keep the DMs business card in our lobby but I know you might not want to stop by the store to grab one :(
Candid_Accident_ 21 points 1y ago
I am so sorry this is happening to you. First, please know that it’s okay to grieve any losses, even if others don’t see their value. I’ve called off shifts to take my guinea pigs to the vet, so you are not alone there.
As others have said, get in touch with ethics or unemployment because this is NOT on you. I’d also consider seeing if there’s a tarbucks around you or a place that your skills will transfer in case you don’t want to go back to such a hostile environment.
Sending you love.
As others have said, get in touch with ethics or unemployment because this is NOT on you. I’d also consider seeing if there’s a tarbucks around you or a place that your skills will transfer in case you don’t want to go back to such a hostile environment.
Sending you love.
Realistic_Ad_3352 11 points 1y ago
partner contact center is (888) 728-9411 m-f 9-5 PT
trbpanda 9 points 1y ago
file for unemployment if you can
the-cats-meouch [OP] 6 points 1y ago
i’m currently in the process of doing that, sent out a couple of applications already too
ryzzostar 8 points 1y ago
OMG I'm so sorry for your losses. Sending you big hugs. Definitely call another store in your area and ask for the sm to give you the dm's number and definitely ask for them by name if you know it. They should be able to provide the number for the partner hotline as well. You may be able to find that online though with a little digging. It should also be in the past of the partner hub that you can accessfrom your own devices, it takes a bit to be taken out of the system so you should be able to access it. Fight for your job and get people in trouble if you must because that was super dirty and sounds out of Starbucks character. Love you.
Wide_Inspection6774 4 points 1y ago
You can definitely sue for workplace harassment and retaliation
Wonderful_Nightmare 4 points 1y ago
Fuck those people, have you gotten the number yet?
Necessary_Low939 3 points 1y ago
??? u can’t get fired over abandoning one shift. Especially when u went in.
the-cats-meouch [OP] 5 points 1y ago
honestly the more i think about it the more it doesn’t make sense, but that’s the reason they gave, and it was the ONLY i was given. i don’t think it was actually why they fired me though, i’m positive at this point it’s because of my mental health (which has NEVER made me violent might i add, i could understand their reasoning if i had some sort of record, but all i did was tear up a bit.) granted this is the same manager who told me to ‘be an adult and get over it’ when my grandmother died. i was stupid to expect compassion from them
starvingchild 3 points 1y ago
This is so fucked up, don’t let them get away with it
Torirock10 3 points 1y ago
wtf
Imaginary-Fix-2469 2 points 1y ago
I cried today just because one of my managers are moving to a new location. I'm not apart of Starbucks, but I'm apart of a different coffee shop. We all have real humane emotions, and some managers are not too understanding of other people's feelings; I guess it's just business for them, they're not people-people, they're business-people. And even if they do treat their customers nice from time to time, you can only expect them to suck up to higher ups. It's difficult. But keep your head held up high and soon you will be the manager to see the difference, and you've been through it all to know that treating others that way once like you were treated this moment is wrong, because you were in their place once. I wish the best of luck to you. Edit: I read the whole post after commenting this. That's horrible. Where is your starbucks located? The animosity of their heartless cruel, state of minds puts me in disgust. If you have a discord and need someone to talk to please do talk to me, my discord is jas#4567. Thank you for putting your heart out here today. While life is tough right now I want you to know that there's no need to cry, in light or darkness you can always show how your heart can shine in the world. You don't need these people who do not know how to be inclusive because people like that suck. You rock, and I'd totally let you know that everyday heck, if I ran a coffee shop I would totally hire you! Except I'm 22 and poor too, but heck, I hope you are getting along, and your bunnies are still with you always - just flying with little cute angel wings by your side cheering you on! 💙🐰😇 I love you and I hope the world notices how awesome you are. Hey if you live in the west coast you should totally apply to Dutch bros currently I am working there and I'd love to see you join 💛😙I have been through a lot these past few years and I want to let you you're not alone💛💕😙Whether it being homeless or short of money there's always a way to make it through with a kind heart and a mind full of love you'll make it through it my dear 💙😁Dont let these days pull you down when youve got so many more to fight💕💫💖
Edit a couple of minutes maybe 20 after: Im going to take a nap so I might not reply for a couple of hours pretty tired after my shift today and sad one of my managers is quitting so I just need the snooze 😞
Edit a couple of minutes maybe 20 after: Im going to take a nap so I might not reply for a couple of hours pretty tired after my shift today and sad one of my managers is quitting so I just need the snooze 😞
jennyparks07 1 points 1y ago
Call your DM! If you don’t have that number go to another store in your district and ask for the number and maybe even the Area Managers number that’s the DM’s boss.
aint_that_right 1 points 1y ago
Did you have any prior written warnings for attendance?
the-cats-meouch [OP] 1 points 1y ago
yes, but none of them were ncns and i had just reduced my own hours in an attempt to remedy my absences. as i mentioned i’ve been having a lot of health issues recently, and suffering three losses in a row sort of added to that. the only reason i was given was ‘shift abandonment’ specifically for the day i had been forced to go home by my hostile SSV
aint_that_right 0 points 1y ago
Sad to say that if you’ve had attendance issues and your SSV judged you unfit to work (they’re allowed to ask you to leave under any circumstance) then there’s not much you can do. If you already had corrective action pending your SM can separate you with impunity. Sorry to be the bearer of bad news, but there’s nothing to be done here :/
the-cats-meouch [OP] 1 points 1y ago
that’s really shitty. i don’t think i should be punished for having medical issues and personal losses, but i understand why a company would refuse to account for the human experience :(
aint_that_right 0 points 1y ago
Yeah it’s the same for us all. I missed 3 days of work because my twin sister committed suicide and was fired. I didn’t do my due diligence calling in and wasn’t a good communicator so I understand why they separated me but it still sucks. A job is a job though, and if we can’t show up then we don’t have a job. There’s a certain limit to humanity when it comes to business. It’s the world we all exist in!
Decent_Wall1380 1 points 1y ago
https://livingourvalues.starbucks.com/en-us/speaking-up
[deleted] 1 points 1y ago
[removed]
Toal_ngCe 1 points 1y ago
Ok idk if this helps but I found a website that claims to list all the district managers' phone numbers and email addresses. We're all in agreement that this isn't on you and that you should go up the chain of command. That sm should absolutely lose their job and not you.
https://www.zoominfo.com/people-search/--Starbucks+District+Manager
https://www.zoominfo.com/people-search/--Starbucks+District+Manager
Kayp22296 1 points 1y ago
Contact another coworker to ask for the hotline number
This nonprofit website is run by volunteers.
Please contribute if you can. Thank you!
Our mission is to provide everyone with access to large-
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
©2023 HumbleCat Inc • HumbleCat is a 501(c)3 nonprofit based in Michigan, USA.